No Cover Image

Journal article 497 views

Streamline triage and manage user expectations: lessons from a qualitative study of GP out-of-hours services / Jennifer N Egbunike, Chris Shaw, Alison Porter, Lori A Button, Paul Kinnersley, Kerry Hood, Sue Bowden, Sue Bale, Helen Snooks, Adrian Edwards

British Journal of General Practice, Volume: 60, Issue: 572, Pages: e83 - e97

Swansea University Authors: Alison Porter, Helen Snooks

Full text not available from this repository: check for access using links below.

Check full text

DOI (Published version): 10.3399/bjgp10x483490

Published in: British Journal of General Practice
ISSN: 0960-1643 1478-5242
Published: Royal College of General Practitioners 2010
Online Access: Check full text

URI: https://cronfa.swan.ac.uk/Record/cronfa27427
Tags: Add Tag
No Tags, Be the first to tag this record!
first_indexed 2016-04-27T01:14:51Z
last_indexed 2021-09-22T02:42:18Z
id cronfa27427
recordtype SURis
fullrecord <?xml version="1.0"?><rfc1807><datestamp>2021-09-21T16:08:13.4966223</datestamp><bib-version>v2</bib-version><id>27427</id><entry>2016-04-26</entry><title>Streamline triage and manage user expectations: lessons from a qualitative study of GP out-of-hours services</title><swanseaauthors><author><sid>fcc861ec479a79f7fb9befb13192238b</sid><ORCID>0000-0002-3408-7007</ORCID><firstname>Alison</firstname><surname>Porter</surname><name>Alison Porter</name><active>true</active><ethesisStudent>false</ethesisStudent></author><author><sid>ab23c5e0111b88427a155a1f495861d9</sid><ORCID>0000-0003-0173-8843</ORCID><firstname>Helen</firstname><surname>Snooks</surname><name>Helen Snooks</name><active>true</active><ethesisStudent>false</ethesisStudent></author></swanseaauthors><date>2016-04-26</date><deptcode>HDAT</deptcode><abstract/><type>Journal Article</type><journal>British Journal of General Practice</journal><volume>60</volume><journalNumber>572</journalNumber><paginationStart>e83</paginationStart><paginationEnd>e97</paginationEnd><publisher>Royal College of General Practitioners</publisher><placeOfPublication/><isbnPrint/><isbnElectronic/><issnPrint>0960-1643</issnPrint><issnElectronic>1478-5242</issnElectronic><keywords/><publishedDay>1</publishedDay><publishedMonth>3</publishedMonth><publishedYear>2010</publishedYear><publishedDate>2010-03-01</publishedDate><doi>10.3399/bjgp10x483490</doi><url/><notes/><college>COLLEGE NANME</college><department>Health Data Science</department><CollegeCode>COLLEGE CODE</CollegeCode><DepartmentCode>HDAT</DepartmentCode><institution>Swansea University</institution><apcterm/><lastEdited>2021-09-21T16:08:13.4966223</lastEdited><Created>2016-04-26T14:27:57.4122259</Created><path><level id="1">Swansea University Medical School</level><level id="2">Medicine</level></path><authors><author><firstname>Jennifer N</firstname><surname>Egbunike</surname><order>1</order></author><author><firstname>Chris</firstname><surname>Shaw</surname><order>2</order></author><author><firstname>Alison</firstname><surname>Porter</surname><orcid>0000-0002-3408-7007</orcid><order>3</order></author><author><firstname>Lori A</firstname><surname>Button</surname><order>4</order></author><author><firstname>Paul</firstname><surname>Kinnersley</surname><order>5</order></author><author><firstname>Kerry</firstname><surname>Hood</surname><order>6</order></author><author><firstname>Sue</firstname><surname>Bowden</surname><order>7</order></author><author><firstname>Sue</firstname><surname>Bale</surname><order>8</order></author><author><firstname>Helen</firstname><surname>Snooks</surname><orcid>0000-0003-0173-8843</orcid><order>9</order></author><author><firstname>Adrian</firstname><surname>Edwards</surname><order>10</order></author></authors><documents/><OutputDurs/></rfc1807>
spelling 2021-09-21T16:08:13.4966223 v2 27427 2016-04-26 Streamline triage and manage user expectations: lessons from a qualitative study of GP out-of-hours services fcc861ec479a79f7fb9befb13192238b 0000-0002-3408-7007 Alison Porter Alison Porter true false ab23c5e0111b88427a155a1f495861d9 0000-0003-0173-8843 Helen Snooks Helen Snooks true false 2016-04-26 HDAT Journal Article British Journal of General Practice 60 572 e83 e97 Royal College of General Practitioners 0960-1643 1478-5242 1 3 2010 2010-03-01 10.3399/bjgp10x483490 COLLEGE NANME Health Data Science COLLEGE CODE HDAT Swansea University 2021-09-21T16:08:13.4966223 2016-04-26T14:27:57.4122259 Swansea University Medical School Medicine Jennifer N Egbunike 1 Chris Shaw 2 Alison Porter 0000-0002-3408-7007 3 Lori A Button 4 Paul Kinnersley 5 Kerry Hood 6 Sue Bowden 7 Sue Bale 8 Helen Snooks 0000-0003-0173-8843 9 Adrian Edwards 10
title Streamline triage and manage user expectations: lessons from a qualitative study of GP out-of-hours services
spellingShingle Streamline triage and manage user expectations: lessons from a qualitative study of GP out-of-hours services
Alison, Porter
Helen, Snooks
title_short Streamline triage and manage user expectations: lessons from a qualitative study of GP out-of-hours services
title_full Streamline triage and manage user expectations: lessons from a qualitative study of GP out-of-hours services
title_fullStr Streamline triage and manage user expectations: lessons from a qualitative study of GP out-of-hours services
title_full_unstemmed Streamline triage and manage user expectations: lessons from a qualitative study of GP out-of-hours services
title_sort Streamline triage and manage user expectations: lessons from a qualitative study of GP out-of-hours services
author_id_str_mv fcc861ec479a79f7fb9befb13192238b
ab23c5e0111b88427a155a1f495861d9
author_id_fullname_str_mv fcc861ec479a79f7fb9befb13192238b_***_Alison, Porter
ab23c5e0111b88427a155a1f495861d9_***_Helen, Snooks
author Alison, Porter
Helen, Snooks
author2 Jennifer N Egbunike
Chris Shaw
Alison Porter
Lori A Button
Paul Kinnersley
Kerry Hood
Sue Bowden
Sue Bale
Helen Snooks
Adrian Edwards
format Journal article
container_title British Journal of General Practice
container_volume 60
container_issue 572
container_start_page e83
publishDate 2010
institution Swansea University
issn 0960-1643
1478-5242
doi_str_mv 10.3399/bjgp10x483490
publisher Royal College of General Practitioners
college_str Swansea University Medical School
hierarchytype
hierarchy_top_id swanseauniversitymedicalschool
hierarchy_top_title Swansea University Medical School
hierarchy_parent_id swanseauniversitymedicalschool
hierarchy_parent_title Swansea University Medical School
department_str Medicine{{{_:::_}}}Swansea University Medical School{{{_:::_}}}Medicine
document_store_str 0
active_str 0
published_date 2010-03-01T03:43:29Z
_version_ 1713923696726376448
score 10.829975