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Challenges of recruiting emergency department patients to a qualitative study: a thematic analysis of researchers’ experiences / Delyth Price; Michelle Edwards; Andrew Carson-Stevens; Alison Cooper; Freya Davies; Bridie Evans; Peter Hibbert; Thomas Hughes; Tim Rainer; Niro Siriwardena; Adrian Edwards

BMC Medical Research Methodology, Volume: 20, Issue: 1

Swansea University Author: Bridie, Evans

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Abstract

Background: At times of increasing pressure on emergency departments, and the need for research into different models of service delivery, little is known about how to recruit patients for qualitative research in emergency departments. We report from one study which aimed to collect evidence on pati...

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Published in: BMC Medical Research Methodology
ISSN: 1471-2288
Published: Springer Science and Business Media LLC 2020
Online Access: Check full text

URI: https://cronfa.swan.ac.uk/Record/cronfa55739
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Abstract: Background: At times of increasing pressure on emergency departments, and the need for research into different models of service delivery, little is known about how to recruit patients for qualitative research in emergency departments. We report from one study which aimed to collect evidence on patients’ experiences of attending emergency departments with different models of using general practitioners, but faced challenges in recruiting patients. This paper aims to identify and reflect on the challenges faced at all stages of patient recruitment, from identifying and inviting eligible patients, consenting them for participation and finally to engaging them in interviews, and make recommendations based on our learning.Methods: A thematic analysis was carried out on field-notes taken during research visits and meeting minutes of discussions to review and improve patient recruitment throughout the study.Results: The following factors influenced the success of patient recruitment in the emergency department setting:complicated or time-consuming electronic health record systems for identifying patients; narrow participant eligibility criteria; limited research nurse support; and lack of face-to-face communication between researchers and eligible patients.Conclusions: This paper adds to the methodological evidence for improving patient recruitment in different settings, with a focus on qualitative research in emergency departments. Our findings have implications for future studies attempting to recruit patients in similar settings.
Keywords: Patient recruitment challenges, Qualitative research, Emergency department, Patient experience
College: Swansea University Medical School
Issue: 1