Dwivedi, Y., & Balakrishnan, J. (2024). Conversational commerce: Entering the next stage of AI-powered digital assistants. Annals of Operations Research, 333(2-3), pp. 653-687. doi:10.1007/s10479-021-04049-5
Chicago Style CitationDwivedi, Yogesh, and Janarthanan Balakrishnan. "Conversational Commerce: Entering the Next Stage of AI-powered Digital Assistants." Annals of Operations Research 333, no. 2-3 (2024): 653-687.
MLA CitationDwivedi, Yogesh, and Janarthanan Balakrishnan. "Conversational Commerce: Entering the Next Stage of AI-powered Digital Assistants." Annals of Operations Research 333.2-3 (2024): 653-687.
Warning: These citations may not always be 100% accurate.