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Streamline triage and manage user expectations: lessons from a qualitative study of GP out-of-hours services

Jennifer N Egbunike, Chris Shaw, Alison Porter, Lori A Button, Paul Kinnersley, Kerry Hood, Sue Bowden, Sue Bale, Helen Snooks Orcid Logo, Adrian Edwards

British Journal of General Practice, Volume: 60, Issue: 572, Pages: e83 - e97

Swansea University Author: Helen Snooks Orcid Logo

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DOI (Published version): 10.3399/bjgp10x483490

Published in: British Journal of General Practice
ISSN: 0960-1643 1478-5242
Published: Royal College of General Practitioners 2010
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College: Faculty of Medicine, Health and Life Sciences
Issue: 572
Start Page: e83
End Page: e97