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Delays in response and triage times reduce patient satisfaction and enablement after using out-of-hours services / M Kelly; J. N Egbunike; P Kinnersley; K Hood; E Owen-Jones; L. A Button; C Shaw; A Porter; H Snooks; S Bowden; A Edwards; Helen Snooks; Alison Porter

Family Practice, Volume: 27, Issue: 6, Pages: 652 - 663

Swansea University Authors: Helen, Snooks, Alison, Porter

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DOI (Published version): 10.1093/fampra/cmq057

Published in: Family Practice
ISSN: 0263-2136 1460-2229
Published: 2010
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College: Swansea University Medical School
Issue: 6
Start Page: 652
End Page: 663