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Micro-blogging as a Rapid Response News Service in Crisis Reporting: The 2011 Wenzhou Train Crash

Yan Wu Orcid Logo

Journalism, Media and Cultural Studies Journal

Swansea University Author: Yan Wu Orcid Logo

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Abstract

This paper studies the role of Sina Weibo (a Chinese equivalent to Twitter) in disseminating vital information among the general public after the Wenzhou train crash in July 2011. Consuming low bandwidth while being capable of broadcast, information sent via micro-blogging can be quickly disseminate...

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Published in: Journalism, Media and Cultural Studies Journal
ISSN: 2049-2340
Published: Cardiff Cardiff University Press 2012
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URI: https://cronfa.swan.ac.uk/Record/cronfa12356
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spelling 2019-10-11T14:56:42.5998666 v2 12356 2012-08-16 Micro-blogging as a Rapid Response News Service in Crisis Reporting: The 2011 Wenzhou Train Crash fcb0b08dd7afa00f6899a02d4cb66fff 0000-0002-5741-6862 Yan Wu Yan Wu true false 2012-08-16 AMED This paper studies the role of Sina Weibo (a Chinese equivalent to Twitter) in disseminating vital information among the general public after the Wenzhou train crash in July 2011. Consuming low bandwidth while being capable of broadcast, information sent via micro-blogging can be quickly disseminated among a large population and provide first-hand accounts of the disaster. Micro-blogging seems therefore an ideal tool in the case of emergency news dissemination. Meanwhile, Weibo’s social network nature enabled information sent via Weibo to be used in pleas for help, in searching for dislocated people, and in the coordination of rescue efforts, as well as in voluntary activities. During the Wenzhou train crash, due the political nature of the incident, Weibo was also used as a platform for channelling public opinion, and it featured criticism of the official rescue efforts. This paper argues that Weibo’s strength in crisis communication lies in its real-time streaming of facts, perspectives and opinions, and in its reach. In this sense, Weibo adds new dimensions to the understanding of Web 2.0 technologies in emergency communication and shows potential for redistributing power among the government, the officially controlled news media, and citizen media. Journal Article Journalism, Media and Cultural Studies Journal Cardiff University Press Cardiff 2049-2340 Web 2.0 technologies; Sina Weibo; Crisis Reporting, Wenzhou Train Crash, China 1 6 2012 2012-06-01 http://doi.org/10.18573/j.2012.10225 http://www.cardiff.ac.uk/jomec/jomecjournal/1-june2012/wu-weibo.pdf JOMEC Journal is an online, open-access and peer reviewed journal dedicated to publishing the highest quality innovative academic work in Journalism, Media and Cultural Studies COLLEGE NANME Media COLLEGE CODE AMED Swansea University 2019-10-11T14:56:42.5998666 2012-08-16T12:34:29.1057440 Faculty of Humanities and Social Sciences School of Culture and Communication - Politics, Philosophy and International Relations Yan Wu 0000-0002-5741-6862 1
title Micro-blogging as a Rapid Response News Service in Crisis Reporting: The 2011 Wenzhou Train Crash
spellingShingle Micro-blogging as a Rapid Response News Service in Crisis Reporting: The 2011 Wenzhou Train Crash
Yan Wu
title_short Micro-blogging as a Rapid Response News Service in Crisis Reporting: The 2011 Wenzhou Train Crash
title_full Micro-blogging as a Rapid Response News Service in Crisis Reporting: The 2011 Wenzhou Train Crash
title_fullStr Micro-blogging as a Rapid Response News Service in Crisis Reporting: The 2011 Wenzhou Train Crash
title_full_unstemmed Micro-blogging as a Rapid Response News Service in Crisis Reporting: The 2011 Wenzhou Train Crash
title_sort Micro-blogging as a Rapid Response News Service in Crisis Reporting: The 2011 Wenzhou Train Crash
author_id_str_mv fcb0b08dd7afa00f6899a02d4cb66fff
author_id_fullname_str_mv fcb0b08dd7afa00f6899a02d4cb66fff_***_Yan Wu
author Yan Wu
author2 Yan Wu
format Journal article
container_title Journalism, Media and Cultural Studies Journal
publishDate 2012
institution Swansea University
issn 2049-2340
doi_str_mv http://doi.org/10.18573/j.2012.10225
publisher Cardiff University Press
college_str Faculty of Humanities and Social Sciences
hierarchytype
hierarchy_top_id facultyofhumanitiesandsocialsciences
hierarchy_top_title Faculty of Humanities and Social Sciences
hierarchy_parent_id facultyofhumanitiesandsocialsciences
hierarchy_parent_title Faculty of Humanities and Social Sciences
department_str School of Culture and Communication - Politics, Philosophy and International Relations{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Culture and Communication - Politics, Philosophy and International Relations
url http://www.cardiff.ac.uk/jomec/jomecjournal/1-june2012/wu-weibo.pdf
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description This paper studies the role of Sina Weibo (a Chinese equivalent to Twitter) in disseminating vital information among the general public after the Wenzhou train crash in July 2011. Consuming low bandwidth while being capable of broadcast, information sent via micro-blogging can be quickly disseminated among a large population and provide first-hand accounts of the disaster. Micro-blogging seems therefore an ideal tool in the case of emergency news dissemination. Meanwhile, Weibo’s social network nature enabled information sent via Weibo to be used in pleas for help, in searching for dislocated people, and in the coordination of rescue efforts, as well as in voluntary activities. During the Wenzhou train crash, due the political nature of the incident, Weibo was also used as a platform for channelling public opinion, and it featured criticism of the official rescue efforts. This paper argues that Weibo’s strength in crisis communication lies in its real-time streaming of facts, perspectives and opinions, and in its reach. In this sense, Weibo adds new dimensions to the understanding of Web 2.0 technologies in emergency communication and shows potential for redistributing power among the government, the officially controlled news media, and citizen media.
published_date 2012-06-01T03:14:18Z
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score 11.016235