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Journal article 1345 views

Can social marketing make 20mph the new norm?

Sarah Toy, Alan Tapp, Charles Musselwhite Orcid Logo, Adrian Davis

Journal of Transport & Health

Swansea University Author: Charles Musselwhite Orcid Logo

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DOI (Published version): 10.1016/j.jth.2014.05.003

Abstract

his paper reports the findings of a study that explored the possible role for social marketing in supporting compliance with 20 mph signs-only speed limits. The study, completed in July 2012, involved a review of the literature, the re-visiting of case studies of existing and planned 20 mph signs-on...

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Published in: Journal of Transport & Health
Published: 2014
Online Access: http://www.sciencedirect.com/science/article/pii/S2214140514000383
URI: https://cronfa.swan.ac.uk/Record/cronfa18056
first_indexed 2014-06-25T01:30:02Z
last_indexed 2023-01-11T13:48:34Z
id cronfa18056
recordtype SURis
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spelling 2022-12-06T15:42:47.3477601 v2 18056 2014-06-24 Can social marketing make 20mph the new norm? c9a49f25a5adb54c55612ae49560100c 0000-0002-4831-2092 Charles Musselwhite Charles Musselwhite true false 2014-06-24 HSOC his paper reports the findings of a study that explored the possible role for social marketing in supporting compliance with 20 mph signs-only speed limits. The study, completed in July 2012, involved a review of the literature, the re-visiting of case studies of existing and planned 20 mph signs-only schemes, mainly within Great Britain, and a qualitative research project with the citizens of Bristol, England.A key finding was the mismatch between people׳s apparent support for 20 mph limits and their actual driving behaviour. The qualitative research focused on investigating this gap. A range of groups of Bristol drivers and residents were recruited for the research to provide insights into why some people may not comply with 20 mph limits where they are in place, and what could be done to counter this non-compliance.The findings suggest three possible driver types in relation to 20 mph areas: ‘champions’, ‘pragmatists’ and ‘opponents’. The paper discusses the possible mapping of these types onto Moore׳s ‘crossing the chasm’ variant of Rogers׳ diffusion of an innovation model. Here, the ‘chasm’ represents the difficulty in encouraging compliance amongst pragmatists in the same way as champions. Based on this, it is suggested that social marketing techniques can provide a ‘bridge’ over this ‘chasm’ to pragmatists by helping position 20 mph limits as the new norm for urban areas. The mechanism for change would be to support 20 mph as the descriptive norm (what people believe is normal) as well as the injunctive norm (what people think should be normal). In theory, a social contagion effect would help to spread the new behaviour amongst pragmatists—eventually generating a tipping point in which pragmatists would move en-masse, quickly shifting from driving at 30 mph in urban areas to 20 mph—‘because everyone else does’. Journal Article Journal of Transport & Health 20 mph limits; Social marketing; Driver behaviour 30 9 2014 2014-09-30 10.1016/j.jth.2014.05.003 http://www.sciencedirect.com/science/article/pii/S2214140514000383 COLLEGE NANME Health and Social Care School COLLEGE CODE HSOC Swansea University 2022-12-06T15:42:47.3477601 2014-06-24T15:12:12.0225694 Faculty of Medicine, Health and Life Sciences The Centre for Innovative Ageing Sarah Toy 1 Alan Tapp 2 Charles Musselwhite 0000-0002-4831-2092 3 Adrian Davis 4
title Can social marketing make 20mph the new norm?
spellingShingle Can social marketing make 20mph the new norm?
Charles Musselwhite
title_short Can social marketing make 20mph the new norm?
title_full Can social marketing make 20mph the new norm?
title_fullStr Can social marketing make 20mph the new norm?
title_full_unstemmed Can social marketing make 20mph the new norm?
title_sort Can social marketing make 20mph the new norm?
author_id_str_mv c9a49f25a5adb54c55612ae49560100c
author_id_fullname_str_mv c9a49f25a5adb54c55612ae49560100c_***_Charles Musselwhite
author Charles Musselwhite
author2 Sarah Toy
Alan Tapp
Charles Musselwhite
Adrian Davis
format Journal article
container_title Journal of Transport & Health
publishDate 2014
institution Swansea University
doi_str_mv 10.1016/j.jth.2014.05.003
college_str Faculty of Medicine, Health and Life Sciences
hierarchytype
hierarchy_top_id facultyofmedicinehealthandlifesciences
hierarchy_top_title Faculty of Medicine, Health and Life Sciences
hierarchy_parent_id facultyofmedicinehealthandlifesciences
hierarchy_parent_title Faculty of Medicine, Health and Life Sciences
department_str The Centre for Innovative Ageing{{{_:::_}}}Faculty of Medicine, Health and Life Sciences{{{_:::_}}}The Centre for Innovative Ageing
url http://www.sciencedirect.com/science/article/pii/S2214140514000383
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description his paper reports the findings of a study that explored the possible role for social marketing in supporting compliance with 20 mph signs-only speed limits. The study, completed in July 2012, involved a review of the literature, the re-visiting of case studies of existing and planned 20 mph signs-only schemes, mainly within Great Britain, and a qualitative research project with the citizens of Bristol, England.A key finding was the mismatch between people׳s apparent support for 20 mph limits and their actual driving behaviour. The qualitative research focused on investigating this gap. A range of groups of Bristol drivers and residents were recruited for the research to provide insights into why some people may not comply with 20 mph limits where they are in place, and what could be done to counter this non-compliance.The findings suggest three possible driver types in relation to 20 mph areas: ‘champions’, ‘pragmatists’ and ‘opponents’. The paper discusses the possible mapping of these types onto Moore׳s ‘crossing the chasm’ variant of Rogers׳ diffusion of an innovation model. Here, the ‘chasm’ represents the difficulty in encouraging compliance amongst pragmatists in the same way as champions. Based on this, it is suggested that social marketing techniques can provide a ‘bridge’ over this ‘chasm’ to pragmatists by helping position 20 mph limits as the new norm for urban areas. The mechanism for change would be to support 20 mph as the descriptive norm (what people believe is normal) as well as the injunctive norm (what people think should be normal). In theory, a social contagion effect would help to spread the new behaviour amongst pragmatists—eventually generating a tipping point in which pragmatists would move en-masse, quickly shifting from driving at 30 mph in urban areas to 20 mph—‘because everyone else does’.
published_date 2014-09-30T04:50:03Z
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