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Examining the Success of the Online Public Grievance Redressal Systems: An Extension of the IS Success Model / Nripendra P. Rana; Yogesh K. Dwivedi; Michael D. Williams; Banita Lal

Information Systems Management, Volume: 32, Issue: 1, Pages: 39 - 59

Swansea University Author: Williams, Michael

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DOI (Published version): 10.1080/10580530.2015.983019

Published in: Information Systems Management
Published: 2015
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College: School of Management
Issue: 1
Start Page: 39
End Page: 59