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Adoption of online public grievance redressal system in India: Toward developing a unified view / Nripendra P. Rana; Yogesh K. Dwivedi; Michael D. Williams; Vishanth Weerakkody

Computers in Human Behavior, Volume: 59, Pages: 265 - 282

Swansea University Author: Dwivedi, Yogesh

DOI (Published version): 10.1016/j.chb.2016.02.019

Published in: Computers in Human Behavior
Published: 2016
Online Access: http://www.sciencedirect.com/science/article/pii/S0747563216300711
URI: https://cronfa.swan.ac.uk/Record/cronfa26443
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College: School of Management
Start Page: 265
End Page: 282