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Re-examining the Unified Theory of Acceptance and Use of Technology (UTAUT): Towards a Revised Theoretical Model

Yogesh Dwivedi Orcid Logo, Nripendra Rana Orcid Logo, Anand Jeyaraj, Marc Clement, Michael Williams

Information Systems Frontiers, Volume: 21, Issue: 3, Pages: 719 - 734

Swansea University Authors: Yogesh Dwivedi Orcid Logo, Nripendra Rana Orcid Logo, Michael Williams

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Abstract

Based on a critical review of the Unified Theory of Acceptance and Use of Technology (UTAUT), this study first formalized an alternative theoretical model for explaining the acceptance and use of information system (IS) and information technology (IT) innovations. The revised theoretical model was t...

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Published in: Information Systems Frontiers
ISSN: 1387-3326 1572-9419
Published: Springer Science and Business Media LLC 2019
Online Access: Check full text

URI: https://cronfa.swan.ac.uk/Record/cronfa34057
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Abstract: Based on a critical review of the Unified Theory of Acceptance and Use of Technology (UTAUT), this study first formalized an alternative theoretical model for explaining the acceptance and use of information system (IS) and information technology (IT) innovations. The revised theoretical model was then empirically examined using a combination of meta-analysis and structural equation modelling (MASEM) techniques. The meta-analysis was based on 1600 observations on 21 relationships coded from 162 prior studies on IS/IT acceptance and use. The SEM analysis showed that attitude: was central to behavioural intentions and usage behaviours, partially mediated the effects of exogenous constructs on behavioural intentions, and had a direct influence on usage behaviours. A number of implications for theory and practice are derived based on the findings.
Keywords: UTAUT; Meta-analysis; Structural equation modelling; MASEM; Behavioural intention; Attitude; Usage
College: School of Management
Issue: 3
Start Page: 719
End Page: 734