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The 'just do it' approach to customer service development - a case study

Erika Gavillet

College and Research Libraries News, Volume: 72, Issue: 4, Pages: 229 - 236

Swansea University Author: Erika Gavillet

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Published in: College and Research Libraries News
ISSN: 0099-0086
Published: Association of College and Research Libraries 2011
Online Access: Check full text

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College: Professional Services
Issue: 4
Start Page: 229
End Page: 236