Crick, T., Albishry, N., Tryfonas, T., & Fagade, T. (2018). An Evaluation of Performance and Competition in Customer Services on Twitter: A UK Telecoms Case Study. Proceedings of The Web Conference 2018, pp. 1713-1720. doi:10.1145/3184558.3191631
Chicago Style CitationCrick, Tom, Nabeel Albishry, Theo Tryfonas, and Tesleem Fagade. "An Evaluation of Performance and Competition in Customer Services On Twitter: A UK Telecoms Case Study." Proceedings of The Web Conference 2018 2018: 1713-1720.
MLA CitationCrick, Tom, Nabeel Albishry, Theo Tryfonas, and Tesleem Fagade. "An Evaluation of Performance and Competition in Customer Services On Twitter: A UK Telecoms Case Study." Proceedings of The Web Conference 2018 2018: 1713-1720.
Warning: These citations may not always be 100% accurate.