An Evaluation of Performance and Competition in Customer Services on Twitter: A UK Telecoms Case Study

Date first appeared online
DOI	10.1145/3184558.3191631
Authors	Crick T.
Journal Name	Proceedings of The Web Conference 2018
Volume

Documents

• ssei2018-paper842-cameraready.pdf , Book, This paper is published under the Creative Commons Attribution 4.0 International (CC BY 4.0) license.