Ebusiness barriers to growth within the SME sector

Jones, Paul; Beynon‐Davies, Paul; Muir, Elizabeth

doi:10.1108/13287260380000771

Journal article 1225 views

Ebusiness barriers to growth within the SME sector

Paul Jones

, Paul Beynon‐Davies, Elizabeth Muir

Journal of Systems and Information Technology, Volume: 7, Issue: 1/2, Pages: 1 - 25

Swansea University Author: Paul Jones

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DOI (Published version): 10.1108/13287260380000771

Abstract

The development of Ecommerce within Small and Medium Enterprises (SMEs) in Wales is restricted by a number of barriers. Various projects initiated by government and academic bodies exist to assist SMEs overcome these barriers. However, whether these projects represent the needs of SMEs is debatable....

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Published in:	Journal of Systems and Information Technology
ISSN:	1328-7265
Published:	Emerald Publishing Ltd 2003
Online Access:	Check full text
URI:	https://cronfa.swan.ac.uk/Record/cronfa44764
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first_indexed	2018-10-04T13:31:59Z
last_indexed	2018-10-04T13:31:59Z
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spelling	2018-10-04T09:41:47.5275674 v2 44764 2018-10-04 Ebusiness barriers to growth within the SME sector 21e2660aaa102fe36fc981880dd9e082 0000-0003-0417-9143 Paul Jones Paul Jones true false 2018-10-04 BBU The development of Ecommerce within Small and Medium Enterprises (SMEs) in Wales is restricted by a number of barriers. Various projects initiated by government and academic bodies exist to assist SMEs overcome these barriers. However, whether these projects represent the needs of SMEs is debatable. The opportunity for SMEs to exploit information communication technology has increased due to the improved affordability and sophistication of computing equipment, along with the development and utilisation of the Internet. This progress has seen the emergence of Ebusiness and Ecommerce, whereby SMEs can operate, communicate and trade in global markets. Recent surveys by academia, government and trade bodies have identified Wales as the worst performing region for Ebusiness in the UK with sceptical attitudes towards its increased adoption. This paper reports on a quantitative study investigating Ebusiness utilisation within SMEs in Wales. Specifically this paper focuses on the key barriers influencing the adoption of Ebusiness within SMEs in Wales. The survey of the Cardiff Chamber of Commerce (CCC) membership was undertaken in 2001. The CCC is a trade body of approximately 1000 SMEs encompassing a geographical area covering Cardiff, Bridgend, Newport and the Valleys areas. The postal survey and telephone follow up achieved a response rate of 100 SME classified enterprises, a response rate of approximately 10%. Academic research has identified these barriers as deficiencies in financial resources, time, information and skills; concerns over security, legal issues and competition and doubts over the applicability of Ebusiness to their business practices and cultural and infrastructure issues. These barriers are a major influence as to how Ebusiness will develop within SMEs and this paper identifies the significance of each factor in constraining growth. The paper concludes by investigating the assistance for SMEs from academia, government and trade to develop Ebusiness activities and questioning whether these are representative and effective mechanisms for this sector. This paper contributes to knowledge by appraising and contrasting existing barriers to Ebusiness literature and comparing it with the relevant SOGM literature. Secondly it classifies barriers in two ways by type and time of occurrence. Finally the paper recognises that the support mechanisms for Ebusiness within SMEs remain unproven and require further investigation to verify their effectiveness. Journal Article Journal of Systems and Information Technology 7 1/2 1 25 Emerald Publishing Ltd 1328-7265 SMEs, Wales, Ebusiness, growth; barriers; information communication technology 31 12 2003 2003-12-31 10.1108/13287260380000771 https://www.emeraldinsight.com/doi/abs/10.1108/13287260380000771 COLLEGE NANME Business COLLEGE CODE BBU Swansea University 2018-10-04T09:41:47.5275674 2018-10-04T09:41:47.5275674 Faculty of Humanities and Social Sciences School of Management - Business Management Paul Jones 0000-0003-0417-9143 1 Paul Beynon‐Davies 2 Elizabeth Muir 3
title	Ebusiness barriers to growth within the SME sector
spellingShingle	Ebusiness barriers to growth within the SME sector Paul Jones
title_short	Ebusiness barriers to growth within the SME sector
title_full	Ebusiness barriers to growth within the SME sector
title_fullStr	Ebusiness barriers to growth within the SME sector
title_full_unstemmed	Ebusiness barriers to growth within the SME sector
title_sort	Ebusiness barriers to growth within the SME sector
author_id_str_mv	21e2660aaa102fe36fc981880dd9e082
author_id_fullname_str_mv	21e2660aaa102fe36fc981880dd9e082_***_Paul Jones
author	Paul Jones
author2	Paul Jones Paul Beynon‐Davies Elizabeth Muir
format	Journal article
container_title	Journal of Systems and Information Technology
container_volume	7
container_issue	1/2
container_start_page	1
publishDate	2003
institution	Swansea University
issn	1328-7265
doi_str_mv	10.1108/13287260380000771
publisher	Emerald Publishing Ltd
college_str	Faculty of Humanities and Social Sciences
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hierarchy_top_title	Faculty of Humanities and Social Sciences
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hierarchy_parent_title	Faculty of Humanities and Social Sciences
department_str	School of Management - Business Management{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Business Management
url	https://www.emeraldinsight.com/doi/abs/10.1108/13287260380000771
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description	The development of Ecommerce within Small and Medium Enterprises (SMEs) in Wales is restricted by a number of barriers. Various projects initiated by government and academic bodies exist to assist SMEs overcome these barriers. However, whether these projects represent the needs of SMEs is debatable. The opportunity for SMEs to exploit information communication technology has increased due to the improved affordability and sophistication of computing equipment, along with the development and utilisation of the Internet. This progress has seen the emergence of Ebusiness and Ecommerce, whereby SMEs can operate, communicate and trade in global markets. Recent surveys by academia, government and trade bodies have identified Wales as the worst performing region for Ebusiness in the UK with sceptical attitudes towards its increased adoption. This paper reports on a quantitative study investigating Ebusiness utilisation within SMEs in Wales. Specifically this paper focuses on the key barriers influencing the adoption of Ebusiness within SMEs in Wales. The survey of the Cardiff Chamber of Commerce (CCC) membership was undertaken in 2001. The CCC is a trade body of approximately 1000 SMEs encompassing a geographical area covering Cardiff, Bridgend, Newport and the Valleys areas. The postal survey and telephone follow up achieved a response rate of 100 SME classified enterprises, a response rate of approximately 10%. Academic research has identified these barriers as deficiencies in financial resources, time, information and skills; concerns over security, legal issues and competition and doubts over the applicability of Ebusiness to their business practices and cultural and infrastructure issues. These barriers are a major influence as to how Ebusiness will develop within SMEs and this paper identifies the significance of each factor in constraining growth. The paper concludes by investigating the assistance for SMEs from academia, government and trade to develop Ebusiness activities and questioning whether these are representative and effective mechanisms for this sector. This paper contributes to knowledge by appraising and contrasting existing barriers to Ebusiness literature and comparing it with the relevant SOGM literature. Secondly it classifies barriers in two ways by type and time of occurrence. Finally the paper recognises that the support mechanisms for Ebusiness within SMEs remain unproven and require further investigation to verify their effectiveness.
published_date	2003-12-31T03:56:09Z
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Ebusiness barriers to growth within the SME sector

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