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Decisions About the “If,” “When,” and “How” of Moving Home: Can a Relocation Service Help? A Welsh Case Study

Sarah Hillcoat-Nallétamby, Alexandra V. Sardani, Sarah Hillcoat-Nalletamby

Journal of Housing For the Elderly, Volume: 33, Issue: 3, Pages: 275 - 297

Swansea University Author: Sarah Hillcoat-Nalletamby

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DOI (Published version): 10.1080/02763893.2018.1561594

Abstract

This article presents findings from a small scale, qualitative study undertaken in Wales to explore how a new “moving on” service empowered older people to move voluntarily from their home to an extra-care facility. A total of 18 older people were interviewed in person about their experiences of the...

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Published in: Journal of Housing For the Elderly
ISSN: 0276-3893 1540-353X
Published: 2019
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URI: https://cronfa.swan.ac.uk/Record/cronfa45918
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Abstract: This article presents findings from a small scale, qualitative study undertaken in Wales to explore how a new “moving on” service empowered older people to move voluntarily from their home to an extra-care facility. A total of 18 older people were interviewed in person about their experiences of the service. The service which was offered to clients through contact with a service case worker, provided bespoke information, advice, financial, practical, brokerage and emotional support about moving. Findings show that service users fall into three groups: continuous, partial and discontinued users. Analysis shows that the service was instrumental in empowering clients to exercise autonomy when it came to making decisions, carrying them out or delegating responsibilities to a third party, as well as exercising consumer autonomy through purchasing power. To upscale this innovative service would require a multi-partner approach and case worker case management training along the lines of social work practice.
Keywords: voluntary relocation transition; housing; autonomy; service developments; moving; Wales
College: Faculty of Medicine, Health and Life Sciences
Issue: 3
Start Page: 275
End Page: 297

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