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Evaluating collaborative information-seeking interfaces with a search-oriented inspection method and re-framed information seeking theory

Max Wilson, m.c schraefel

Information Processing & Management, Volume: 46, Issue: 6, Start page: 718

Swansea University Author: Max Wilson

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DOI (Published version): 10.1016/j.ipm.2009.10.001

Abstract

<p>Despite the many implicit references to the social contexts of search within information seeking and retrieval research, there has been relatively little work that has specifically investigated the additional requirements for collaborative information-seeking interfaces. Here, we re-assess...

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Published in: Information Processing & Management
ISSN: 0306-4573
Published: 2010
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URI: https://cronfa.swan.ac.uk/Record/cronfa5303
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spelling 2011-10-01T00:00:00.0000000 v2 5303 2012-02-23 Evaluating collaborative information-seeking interfaces with a search-oriented inspection method and re-framed information seeking theory db09b25311e519f00542f3578cb5503e Max Wilson Max Wilson true false 2012-02-23 <p>Despite the many implicit references to the social contexts of search within information seeking and retrieval research, there has been relatively little work that has specifically investigated the additional requirements for collaborative information-seeking interfaces. Here, we re-assess an existing analytical inspection framework, designed for individual information seeking, and then apply it to evaluate a recent collaborative information-seeking interface: SearchTogether. The framework was built upon two models of solitary information seeking, and so as part of the re-assessment we first re-frame the models for collaborative contexts. We re-frame a model of search tactics, providing revised definitions that consider known collaborators. We then re-frame a model of searcher profiles to analyse support for different group dynamics. After presenting an analysis of SearchTogether, we reflect on its accuracy, showing that the framework identified eight known truths, eight new insights, and no known-to-be-untrue insights into the design. We conclude that the framework: (a) can still be applied to collaborative information-seeking interfaces; (b) can successfully produce additional requirements for collaborative information-seeking interfaces; and (c) can successfully model different dynamics of collaborating searchers.</p> Journal Article Information Processing & Management 46 6 718 0306-4573 31 12 2010 2010-12-31 10.1016/j.ipm.2009.10.001 COLLEGE NANME COLLEGE CODE Swansea University 2011-10-01T00:00:00.0000000 2012-02-23T17:02:17.0000000 Faculty of Science and Engineering School of Mathematics and Computer Science - Computer Science Max Wilson 1 m.c schraefel 2
title Evaluating collaborative information-seeking interfaces with a search-oriented inspection method and re-framed information seeking theory
spellingShingle Evaluating collaborative information-seeking interfaces with a search-oriented inspection method and re-framed information seeking theory
Max Wilson
title_short Evaluating collaborative information-seeking interfaces with a search-oriented inspection method and re-framed information seeking theory
title_full Evaluating collaborative information-seeking interfaces with a search-oriented inspection method and re-framed information seeking theory
title_fullStr Evaluating collaborative information-seeking interfaces with a search-oriented inspection method and re-framed information seeking theory
title_full_unstemmed Evaluating collaborative information-seeking interfaces with a search-oriented inspection method and re-framed information seeking theory
title_sort Evaluating collaborative information-seeking interfaces with a search-oriented inspection method and re-framed information seeking theory
author_id_str_mv db09b25311e519f00542f3578cb5503e
author_id_fullname_str_mv db09b25311e519f00542f3578cb5503e_***_Max Wilson
author Max Wilson
author2 Max Wilson
m.c schraefel
format Journal article
container_title Information Processing & Management
container_volume 46
container_issue 6
container_start_page 718
publishDate 2010
institution Swansea University
issn 0306-4573
doi_str_mv 10.1016/j.ipm.2009.10.001
college_str Faculty of Science and Engineering
hierarchytype
hierarchy_top_id facultyofscienceandengineering
hierarchy_top_title Faculty of Science and Engineering
hierarchy_parent_id facultyofscienceandengineering
hierarchy_parent_title Faculty of Science and Engineering
department_str School of Mathematics and Computer Science - Computer Science{{{_:::_}}}Faculty of Science and Engineering{{{_:::_}}}School of Mathematics and Computer Science - Computer Science
document_store_str 0
active_str 0
description <p>Despite the many implicit references to the social contexts of search within information seeking and retrieval research, there has been relatively little work that has specifically investigated the additional requirements for collaborative information-seeking interfaces. Here, we re-assess an existing analytical inspection framework, designed for individual information seeking, and then apply it to evaluate a recent collaborative information-seeking interface: SearchTogether. The framework was built upon two models of solitary information seeking, and so as part of the re-assessment we first re-frame the models for collaborative contexts. We re-frame a model of search tactics, providing revised definitions that consider known collaborators. We then re-frame a model of searcher profiles to analyse support for different group dynamics. After presenting an analysis of SearchTogether, we reflect on its accuracy, showing that the framework identified eight known truths, eight new insights, and no known-to-be-untrue insights into the design. We conclude that the framework: (a) can still be applied to collaborative information-seeking interfaces; (b) can successfully produce additional requirements for collaborative information-seeking interfaces; and (c) can successfully model different dynamics of collaborating searchers.</p>
published_date 2010-12-31T03:06:20Z
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score 10.999161

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