No Cover Image

Journal article 877 views 472 downloads

Mobile services use and citizen satisfaction in government: integrating social benefits and uses and gratifications theory

Changlin Wang, Thompson S.H. Teo, Yogesh Dwivedi Orcid Logo, Marijn Janssen

Information Technology & People, Volume: 34, Issue: 4, Pages: 1313 - 1337

Swansea University Author: Yogesh Dwivedi Orcid Logo

  • (Feb 14) Manuscript MOBILE GOV.pdf

    PDF | Accepted Manuscript

    Released under the terms of a Creative Commons Attribution Non-commercial International License 4.0 (CC BY-NC 4.0)

    Download (780.59KB)
Published in: Information Technology & People
ISSN: 0959-3845
Published: Emerald 2021
Online Access: Check full text

URI: https://cronfa.swan.ac.uk/Record/cronfa56690
Tags: Add Tag
No Tags, Be the first to tag this record!
first_indexed 2021-04-19T11:36:20Z
last_indexed 2022-01-18T04:24:22Z
id cronfa56690
recordtype SURis
fullrecord <?xml version="1.0"?><rfc1807><datestamp>2022-01-17T13:54:08.2402915</datestamp><bib-version>v2</bib-version><id>56690</id><entry>2021-04-19</entry><title>Mobile services use and citizen satisfaction in government: integrating social benefits and uses and gratifications theory</title><swanseaauthors><author><sid>d154596e71b99ad1285563c8fdd373d7</sid><ORCID>0000-0002-5547-9990</ORCID><firstname>Yogesh</firstname><surname>Dwivedi</surname><name>Yogesh Dwivedi</name><active>true</active><ethesisStudent>false</ethesisStudent></author></swanseaauthors><date>2021-04-19</date><deptcode>BBU</deptcode><abstract/><type>Journal Article</type><journal>Information Technology &amp; People</journal><volume>34</volume><journalNumber>4</journalNumber><paginationStart>1313</paginationStart><paginationEnd>1337</paginationEnd><publisher>Emerald</publisher><placeOfPublication/><isbnPrint/><isbnElectronic/><issnPrint>0959-3845</issnPrint><issnElectronic/><keywords/><publishedDay>29</publishedDay><publishedMonth>7</publishedMonth><publishedYear>2021</publishedYear><publishedDate>2021-07-29</publishedDate><doi>10.1108/itp-02-2020-0097</doi><url/><notes/><college>COLLEGE NANME</college><department>Business</department><CollegeCode>COLLEGE CODE</CollegeCode><DepartmentCode>BBU</DepartmentCode><institution>Swansea University</institution><apcterm/><lastEdited>2022-01-17T13:54:08.2402915</lastEdited><Created>2021-04-19T12:17:41.7525741</Created><path><level id="1">Faculty of Humanities and Social Sciences</level><level id="2">School of Management - Business Management</level></path><authors><author><firstname>Changlin</firstname><surname>Wang</surname><order>1</order></author><author><firstname>Thompson S.H.</firstname><surname>Teo</surname><order>2</order></author><author><firstname>Yogesh</firstname><surname>Dwivedi</surname><orcid>0000-0002-5547-9990</orcid><order>3</order></author><author><firstname>Marijn</firstname><surname>Janssen</surname><order>4</order></author></authors><documents><document><filename>56690__19680__3f231b3b01b84d09bf0a9883f369a9bf.pdf</filename><originalFilename>(Feb 14) Manuscript MOBILE GOV.pdf</originalFilename><uploaded>2021-04-19T12:36:01.6575362</uploaded><type>Output</type><contentLength>799328</contentLength><contentType>application/pdf</contentType><version>Accepted Manuscript</version><cronfaStatus>true</cronfaStatus><documentNotes>Released under the terms of a Creative Commons Attribution Non-commercial International License 4.0 (CC BY-NC 4.0)</documentNotes><copyrightCorrect>true</copyrightCorrect><language>eng</language><licence>http://creativecommons.org/licenses/by-nc/4.0/</licence></document></documents><OutputDurs/></rfc1807>
spelling 2022-01-17T13:54:08.2402915 v2 56690 2021-04-19 Mobile services use and citizen satisfaction in government: integrating social benefits and uses and gratifications theory d154596e71b99ad1285563c8fdd373d7 0000-0002-5547-9990 Yogesh Dwivedi Yogesh Dwivedi true false 2021-04-19 BBU Journal Article Information Technology & People 34 4 1313 1337 Emerald 0959-3845 29 7 2021 2021-07-29 10.1108/itp-02-2020-0097 COLLEGE NANME Business COLLEGE CODE BBU Swansea University 2022-01-17T13:54:08.2402915 2021-04-19T12:17:41.7525741 Faculty of Humanities and Social Sciences School of Management - Business Management Changlin Wang 1 Thompson S.H. Teo 2 Yogesh Dwivedi 0000-0002-5547-9990 3 Marijn Janssen 4 56690__19680__3f231b3b01b84d09bf0a9883f369a9bf.pdf (Feb 14) Manuscript MOBILE GOV.pdf 2021-04-19T12:36:01.6575362 Output 799328 application/pdf Accepted Manuscript true Released under the terms of a Creative Commons Attribution Non-commercial International License 4.0 (CC BY-NC 4.0) true eng http://creativecommons.org/licenses/by-nc/4.0/
title Mobile services use and citizen satisfaction in government: integrating social benefits and uses and gratifications theory
spellingShingle Mobile services use and citizen satisfaction in government: integrating social benefits and uses and gratifications theory
Yogesh Dwivedi
title_short Mobile services use and citizen satisfaction in government: integrating social benefits and uses and gratifications theory
title_full Mobile services use and citizen satisfaction in government: integrating social benefits and uses and gratifications theory
title_fullStr Mobile services use and citizen satisfaction in government: integrating social benefits and uses and gratifications theory
title_full_unstemmed Mobile services use and citizen satisfaction in government: integrating social benefits and uses and gratifications theory
title_sort Mobile services use and citizen satisfaction in government: integrating social benefits and uses and gratifications theory
author_id_str_mv d154596e71b99ad1285563c8fdd373d7
author_id_fullname_str_mv d154596e71b99ad1285563c8fdd373d7_***_Yogesh Dwivedi
author Yogesh Dwivedi
author2 Changlin Wang
Thompson S.H. Teo
Yogesh Dwivedi
Marijn Janssen
format Journal article
container_title Information Technology & People
container_volume 34
container_issue 4
container_start_page 1313
publishDate 2021
institution Swansea University
issn 0959-3845
doi_str_mv 10.1108/itp-02-2020-0097
publisher Emerald
college_str Faculty of Humanities and Social Sciences
hierarchytype
hierarchy_top_id facultyofhumanitiesandsocialsciences
hierarchy_top_title Faculty of Humanities and Social Sciences
hierarchy_parent_id facultyofhumanitiesandsocialsciences
hierarchy_parent_title Faculty of Humanities and Social Sciences
department_str School of Management - Business Management{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Business Management
document_store_str 1
active_str 0
published_date 2021-07-29T04:11:50Z
_version_ 1763753811294289920
score 11.017797