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Talent management in the healthcare sector: The Case of Saudi Arabia / WEJDAN ALDAYEL

Swansea University Author: WEJDAN ALDAYEL

  • Redacted version - open access under embargo until: 24th May 2026

DOI (Published version): 10.23889/SUthesis.57460

Abstract

The thesis explores talent management (TM) in the Saudi healthcare sector. The literature on TM has focused mainly on Middle Eastern countries and, more specifically, on Saudi Arabia. Moreover, empirical research on TM has concentrated on the private sector without much exploration of the public sec...

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Published: Swansea 2021
Institution: Swansea University
Degree level: Doctoral
Degree name: Ph.D
Supervisor: Debrah, Y. A. ; Mulyata, J.
URI: https://cronfa.swan.ac.uk/Record/cronfa57460
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first_indexed 2021-07-27T14:45:24Z
last_indexed 2021-07-29T03:17:08Z
id cronfa57460
recordtype RisThesis
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spelling 2021-07-28T17:07:53.0674654 v2 57460 2021-07-27 Talent management in the healthcare sector: The Case of Saudi Arabia 3860cfbaa3de2d00985f28c6ac798cc8 WEJDAN ALDAYEL WEJDAN ALDAYEL true false 2021-07-27 The thesis explores talent management (TM) in the Saudi healthcare sector. The literature on TM has focused mainly on Middle Eastern countries and, more specifically, on Saudi Arabia. Moreover, empirical research on TM has concentrated on the private sector without much exploration of the public sector. Thus, the goal of this thesis is to fill the gaps in the literature by focusing on TM in the Saudi healthcare sector. The thesis addresses the following research questions: To what extent is the effect of the recruitment, selection and retention process on TM in the state healthcare sector in Saudi Arabia?, To what extent is the training and development of talented employees conducted in the state healthcare sector in Saudi Arabia? and To what extent does TM contribute to the quality of healthcare delivery in Saudi Arabia? A qualitative study method was adopted for the research. The empirical focus was on four health institutions under the Ministry of Health (MOH) in Saudi Arabia. Evidence was primarily collected through interviews and archival data in one phase. The sample consisted of a total of 81 respondents from health institutions located in three regions and one suburb. The study yielded some relevant findings. In particular, it was revealed that, in the Saudi healthcare sector, TM programmes have the potential to produce positive effects on both talented employees and overall organisational performance. However, it was a source of discontent for those employees who were not selected for the TM development programmes. The study shows that the TM programme functions as a source of internal migration and contributes to regional and suburban staff distribution imbalances in the Saudi healthcare sector. Also, the study demonstrated that TM programmes have been negatively affected by major constraints, such as a lack of managers who are able to implement TM practices effectively in order to fulfil the MOH’s mission and plans, and the shortage of local medical schools and accredited medical training institutions. These act as impediments in the training of the healthcare professionals and the overall success of TM programmes. E-Thesis Swansea talent management, healthcare sector, Saudi Arabia, public sector 24 5 2021 2021-05-24 10.23889/SUthesis.57460 A selection of third party content is redacted or is partially redacted from this thesis due to copyright restrictions. COLLEGE NANME COLLEGE CODE Swansea University Debrah, Y. A. ; Mulyata, J. Doctoral Ph.D 2021-07-28T17:07:53.0674654 2021-07-27T15:40:03.8150744 Faculty of Humanities and Social Sciences School of Management - Business Management WEJDAN ALDAYEL 1 Under embargo Under embargo 2021-07-27T16:55:42.4838756 Output 4643482 application/pdf Redacted version - open access true 2026-05-24T00:00:00.0000000 Copyright: The author, Wejdan Abdullah Al Dayel, 2021. true eng
title Talent management in the healthcare sector: The Case of Saudi Arabia
spellingShingle Talent management in the healthcare sector: The Case of Saudi Arabia
WEJDAN ALDAYEL
title_short Talent management in the healthcare sector: The Case of Saudi Arabia
title_full Talent management in the healthcare sector: The Case of Saudi Arabia
title_fullStr Talent management in the healthcare sector: The Case of Saudi Arabia
title_full_unstemmed Talent management in the healthcare sector: The Case of Saudi Arabia
title_sort Talent management in the healthcare sector: The Case of Saudi Arabia
author_id_str_mv 3860cfbaa3de2d00985f28c6ac798cc8
author_id_fullname_str_mv 3860cfbaa3de2d00985f28c6ac798cc8_***_WEJDAN ALDAYEL
author WEJDAN ALDAYEL
author2 WEJDAN ALDAYEL
format E-Thesis
publishDate 2021
institution Swansea University
doi_str_mv 10.23889/SUthesis.57460
college_str Faculty of Humanities and Social Sciences
hierarchytype
hierarchy_top_id facultyofhumanitiesandsocialsciences
hierarchy_top_title Faculty of Humanities and Social Sciences
hierarchy_parent_id facultyofhumanitiesandsocialsciences
hierarchy_parent_title Faculty of Humanities and Social Sciences
department_str School of Management - Business Management{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Business Management
document_store_str 0
active_str 0
description The thesis explores talent management (TM) in the Saudi healthcare sector. The literature on TM has focused mainly on Middle Eastern countries and, more specifically, on Saudi Arabia. Moreover, empirical research on TM has concentrated on the private sector without much exploration of the public sector. Thus, the goal of this thesis is to fill the gaps in the literature by focusing on TM in the Saudi healthcare sector. The thesis addresses the following research questions: To what extent is the effect of the recruitment, selection and retention process on TM in the state healthcare sector in Saudi Arabia?, To what extent is the training and development of talented employees conducted in the state healthcare sector in Saudi Arabia? and To what extent does TM contribute to the quality of healthcare delivery in Saudi Arabia? A qualitative study method was adopted for the research. The empirical focus was on four health institutions under the Ministry of Health (MOH) in Saudi Arabia. Evidence was primarily collected through interviews and archival data in one phase. The sample consisted of a total of 81 respondents from health institutions located in three regions and one suburb. The study yielded some relevant findings. In particular, it was revealed that, in the Saudi healthcare sector, TM programmes have the potential to produce positive effects on both talented employees and overall organisational performance. However, it was a source of discontent for those employees who were not selected for the TM development programmes. The study shows that the TM programme functions as a source of internal migration and contributes to regional and suburban staff distribution imbalances in the Saudi healthcare sector. Also, the study demonstrated that TM programmes have been negatively affected by major constraints, such as a lack of managers who are able to implement TM practices effectively in order to fulfil the MOH’s mission and plans, and the shortage of local medical schools and accredited medical training institutions. These act as impediments in the training of the healthcare professionals and the overall success of TM programmes.
published_date 2021-05-24T04:13:13Z
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score 11.012678

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