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An Assessment of Teachers' Performance Management System: The Case of Saudi Ministry of Education / NADA ALSHAIKHI

Swansea University Author: NADA, ALSHAIKHI

  • Redacted version - open access under embargo until: 6th July 2026

DOI (Published version): 10.23889/SUthesis.57469

Abstract

Performance management system (PMS) is now seen as a strategic initiative to enhance individuals’ performance and consequently that of the organisation. The aims of performance management (PM) are to create a shared vision of the goals and objectives of an organisation and to help individuals to und...

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Published: Swansea 2021
Institution: Swansea University
Degree level: Doctoral
Degree name: Ph.D
Supervisor: Debrah, Yaw A. ; Finniear, Jocelyn
URI: https://cronfa.swan.ac.uk/Record/cronfa57469
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first_indexed 2021-07-28T13:16:37Z
last_indexed 2021-07-29T03:17:08Z
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spelling 2021-07-28T17:07:17.0836920 v2 57469 2021-07-28 An Assessment of Teachers' Performance Management System: The Case of Saudi Ministry of Education 01f1790efc2b8c585817796db3d3035c NADA ALSHAIKHI NADA ALSHAIKHI true false 2021-07-28 Performance management system (PMS) is now seen as a strategic initiative to enhance individuals’ performance and consequently that of the organisation. The aims of performance management (PM) are to create a shared vision of the goals and objectives of an organisation and to help individuals to understand and recognise their duties and responsibilities as contributing to managing and improving both themselves and their organisation. The main aim of this study is to examine the effectiveness of PMS of teachers in the Saudi Ministry of Education. In addition, the study analyses the ability of management departments within the Saudi Ministry of Education to make administrative decisions based on PM outcomes that may affect teachers’ careers. The current research aims to identify the shortcomings of the PMS for teachers in order to determine how teaching quality may be developed and improved. The study also aims to examine teachers’ perspectives of the determinants of teachers’ PM satisfaction in the Saudi Ministry of Education. This is accomplished through a self-administered questionnaire survey of teachers, designed to measure teachers’ opinions of the PMS. A total of 502 teachers completed the survey. Statistical Package for Social Science (SPSS) and Analysis of Moment Structure (AMOS) were used to analysis the data. The findings of the study demonstrate that teachers’ perceptions regarding their PMS are generally oriented towards dissatisfaction. The results show that this dissatisfaction arises from the problems relating to the PM process itself. Additionally, the PMS for Saudi teachers does not capture the necessary information for managers to make informed decisions and policies in relation to the teachers. Moreover, many PMS-related problems such lack of training of head teachers for conducting PMS along with teachers’ beliefs about bias errors existing in PMS caused teachers’ dissatisfaction. The findings revealed ineffectiveness in PMS and suggested that moving towards effectiveness requires setting goals and objectives, providing ongoing feedback, conducting accurate performance appraisal, fairness of performance appraisal, pay for performance, meeting training and development needs, promotion decisions, management commitment to the PM process, the involvement of teachers in developing the PMS and their understanding of the purpose of the PMS. Therefore, this study has proposed recommendations to overcome the shortcomings of the existing system and to enhance teachers’ satisfaction with their PM. E-Thesis Swansea Human resources, Performance Management, Performance appraisal 8 6 2021 2021-06-08 10.23889/SUthesis.57469 A selection of third party content is redacted or is partially redacted from this thesis due to copyright restrictions. COLLEGE NANME COLLEGE CODE Swansea University Debrah, Yaw A. ; Finniear, Jocelyn Doctoral Ph.D Saudi Ministry of Education 2021-07-28T17:07:17.0836920 2021-07-28T14:12:19.5276276 School of Management Business NADA ALSHAIKHI 1 Under embargo Under embargo 2021-07-28T15:24:59.3905295 Output 4204825 application/pdf Redacted version - open access true 2026-07-06T00:00:00.0000000 Copyright: The author, Nada Alshaikhi, 2021. true eng
title An Assessment of Teachers' Performance Management System: The Case of Saudi Ministry of Education
spellingShingle An Assessment of Teachers' Performance Management System: The Case of Saudi Ministry of Education
NADA, ALSHAIKHI
title_short An Assessment of Teachers' Performance Management System: The Case of Saudi Ministry of Education
title_full An Assessment of Teachers' Performance Management System: The Case of Saudi Ministry of Education
title_fullStr An Assessment of Teachers' Performance Management System: The Case of Saudi Ministry of Education
title_full_unstemmed An Assessment of Teachers' Performance Management System: The Case of Saudi Ministry of Education
title_sort An Assessment of Teachers' Performance Management System: The Case of Saudi Ministry of Education
author_id_str_mv 01f1790efc2b8c585817796db3d3035c
author_id_fullname_str_mv 01f1790efc2b8c585817796db3d3035c_***_NADA, ALSHAIKHI
author NADA, ALSHAIKHI
author2 NADA ALSHAIKHI
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doi_str_mv 10.23889/SUthesis.57469
college_str School of Management
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hierarchy_top_title School of Management
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hierarchy_parent_title School of Management
department_str Business{{{_:::_}}}School of Management{{{_:::_}}}Business
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description Performance management system (PMS) is now seen as a strategic initiative to enhance individuals’ performance and consequently that of the organisation. The aims of performance management (PM) are to create a shared vision of the goals and objectives of an organisation and to help individuals to understand and recognise their duties and responsibilities as contributing to managing and improving both themselves and their organisation. The main aim of this study is to examine the effectiveness of PMS of teachers in the Saudi Ministry of Education. In addition, the study analyses the ability of management departments within the Saudi Ministry of Education to make administrative decisions based on PM outcomes that may affect teachers’ careers. The current research aims to identify the shortcomings of the PMS for teachers in order to determine how teaching quality may be developed and improved. The study also aims to examine teachers’ perspectives of the determinants of teachers’ PM satisfaction in the Saudi Ministry of Education. This is accomplished through a self-administered questionnaire survey of teachers, designed to measure teachers’ opinions of the PMS. A total of 502 teachers completed the survey. Statistical Package for Social Science (SPSS) and Analysis of Moment Structure (AMOS) were used to analysis the data. The findings of the study demonstrate that teachers’ perceptions regarding their PMS are generally oriented towards dissatisfaction. The results show that this dissatisfaction arises from the problems relating to the PM process itself. Additionally, the PMS for Saudi teachers does not capture the necessary information for managers to make informed decisions and policies in relation to the teachers. Moreover, many PMS-related problems such lack of training of head teachers for conducting PMS along with teachers’ beliefs about bias errors existing in PMS caused teachers’ dissatisfaction. The findings revealed ineffectiveness in PMS and suggested that moving towards effectiveness requires setting goals and objectives, providing ongoing feedback, conducting accurate performance appraisal, fairness of performance appraisal, pay for performance, meeting training and development needs, promotion decisions, management commitment to the PM process, the involvement of teachers in developing the PMS and their understanding of the purpose of the PMS. Therefore, this study has proposed recommendations to overcome the shortcomings of the existing system and to enhance teachers’ satisfaction with their PM.
published_date 2021-06-08T04:25:45Z
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