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A Realist Evaluation of a Recovery-Oriented Inpatient Service / Amy Pritchard

Swansea University Author: Amy Pritchard

DOI (Published version): 10.23889/SUthesis.57769

Abstract

Background: Finding effective means of supporting individuals with a mental illness in their recovery is essential. A new recovery-oriented inpatient service in South Wales, “Woodlands”, aimed to provide an environment that would support individuals with severe and enduring mental illness in their r...

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Published: Swansea 2021
Institution: Swansea University
Degree level: Doctoral
Degree name: Ph.D
Supervisor: Rance, Janie ; Coffey Michael.
URI: https://cronfa.swan.ac.uk/Record/cronfa57769
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fullrecord <?xml version="1.0"?><rfc1807><datestamp>2021-09-03T13:45:21.5155866</datestamp><bib-version>v2</bib-version><id>57769</id><entry>2021-09-03</entry><title>A Realist Evaluation of a Recovery-Oriented Inpatient Service</title><swanseaauthors><author><sid>7f094af01048d48cfcb56133545cd336</sid><firstname>Amy</firstname><surname>Pritchard</surname><name>Amy Pritchard</name><active>true</active><ethesisStudent>false</ethesisStudent></author></swanseaauthors><date>2021-09-03</date><deptcode>MRKT</deptcode><abstract>Background: Finding effective means of supporting individuals with a mental illness in their recovery is essential. A new recovery-oriented inpatient service in South Wales, &#x201C;Woodlands&#x201D;, aimed to provide an environment that would support individuals with severe and enduring mental illness in their recovery. Woodlands focuses on providing a staffing group that were recovery-oriented and deliver high levels of therapeutic engagement, as well as promoting choice and responsibility to develop service-users&#x2019; skills and confidence for living in the community in the future. This thesis aimed to explain which parts of Woodlands worked, for whom and in what circumstances.Design: Three areas of Woodlands&#x2019; service delivery were evaluated. This included - Woodlands trying to establish itself as a new service, how the staffing model supported individuals in their recovery, and how service-user choice and responsibility was promoted and supported by the service. Realist evaluation and ecological systems theory were used to guide the analysis of multiple data strands. This included quantitative data routinely collected at Woodlands and qualitative research interviews. The qualitative research interviews were conducted with senior figures involved in the design of the service, staff members, service-users and commissioners who were involved in referring individuals to Woodlands.Findings: The findings of this study are multifaceted and focus on the conditions of successful or unsuccessful implementation and delivery of a new recovery-oriented inpatient service. Such conditions included there being a market demand for this type of service and having the ability to quantifiably evidence the effectiveness of the service in order to secure referrals. Several service-user and staff characteristics were identified as conditions for the successful or unsuccessful engagement with key resources at Woodlands. These individual-level conditions included service-users and staff having the confidence, skills and desire to engage or deliver these resources. The congruence model (Nadler &amp; Tushman, 1980) was used to provide explanatory power to the findings of this thesis, focusing specifically upon Woodlands challenge of establishing itself as a provider. The findings highlight that the four facets of organisational effectiveness (the people, tasks, culture and structure), were not congruent with the service&#x2019;s inputs, nor were they congruent when the service was forced to adapt its service-user criterion.Discussion: The findings are presented in a nuanced middle-range theory which uses the underpinnings of the congruence model (Nadler &amp; Tushman, 1980). The nuanced theory captures the challenges of establishing a new mental health service, which has translatability for other services trying to establish themselves within the competitive and commercial arena of healthcare. The findings of this thesis raise the question of whether recovery-oriented care can ever truly be achieved within the confines of inpatient care and it is argued that perhaps what services are really doing is a form of contemporary rehabilitation but dressed up in the clothes of recovery.</abstract><type>E-Thesis</type><journal/><volume/><journalNumber/><paginationStart/><paginationEnd/><publisher/><placeOfPublication>Swansea</placeOfPublication><isbnPrint/><isbnElectronic/><issnPrint/><issnElectronic/><keywords>mental health, recovery, realist evaluation</keywords><publishedDay>3</publishedDay><publishedMonth>9</publishedMonth><publishedYear>2021</publishedYear><publishedDate>2021-09-03</publishedDate><doi>10.23889/SUthesis.57769</doi><url/><notes/><college>COLLEGE NANME</college><department>Marketing</department><CollegeCode>COLLEGE CODE</CollegeCode><DepartmentCode>MRKT</DepartmentCode><institution>Swansea University</institution><supervisor>Rance, Janie ; Coffey Michael.</supervisor><degreelevel>Doctoral</degreelevel><degreename>Ph.D</degreename><degreesponsorsfunders>Swansea University and Hafal</degreesponsorsfunders><apcterm/><lastEdited>2021-09-03T13:45:21.5155866</lastEdited><Created>2021-09-03T12:29:23.7639026</Created><path><level id="1">Faculty of Medicine, Health and Life Sciences</level><level id="2">School of Health and Social Care - Public Health</level></path><authors><author><firstname>Amy</firstname><surname>Pritchard</surname><order>1</order></author></authors><documents><document><filename>57769__20744__0680d701fd3e4bda91b60587912a200b.pdf</filename><originalFilename>PhD Thesis - Amy Pritchard_v1.pdf</originalFilename><uploaded>2021-09-03T12:57:23.1749014</uploaded><type>Output</type><contentLength>7824001</contentLength><contentType>application/pdf</contentType><version>E-Thesis &#x2013; open access</version><cronfaStatus>true</cronfaStatus><documentNotes>Copyright: The Author, Amy Pritchard 2021.</documentNotes><copyrightCorrect>true</copyrightCorrect><language>eng</language></document></documents><OutputDurs/></rfc1807>
spelling 2021-09-03T13:45:21.5155866 v2 57769 2021-09-03 A Realist Evaluation of a Recovery-Oriented Inpatient Service 7f094af01048d48cfcb56133545cd336 Amy Pritchard Amy Pritchard true false 2021-09-03 MRKT Background: Finding effective means of supporting individuals with a mental illness in their recovery is essential. A new recovery-oriented inpatient service in South Wales, “Woodlands”, aimed to provide an environment that would support individuals with severe and enduring mental illness in their recovery. Woodlands focuses on providing a staffing group that were recovery-oriented and deliver high levels of therapeutic engagement, as well as promoting choice and responsibility to develop service-users’ skills and confidence for living in the community in the future. This thesis aimed to explain which parts of Woodlands worked, for whom and in what circumstances.Design: Three areas of Woodlands’ service delivery were evaluated. This included - Woodlands trying to establish itself as a new service, how the staffing model supported individuals in their recovery, and how service-user choice and responsibility was promoted and supported by the service. Realist evaluation and ecological systems theory were used to guide the analysis of multiple data strands. This included quantitative data routinely collected at Woodlands and qualitative research interviews. The qualitative research interviews were conducted with senior figures involved in the design of the service, staff members, service-users and commissioners who were involved in referring individuals to Woodlands.Findings: The findings of this study are multifaceted and focus on the conditions of successful or unsuccessful implementation and delivery of a new recovery-oriented inpatient service. Such conditions included there being a market demand for this type of service and having the ability to quantifiably evidence the effectiveness of the service in order to secure referrals. Several service-user and staff characteristics were identified as conditions for the successful or unsuccessful engagement with key resources at Woodlands. These individual-level conditions included service-users and staff having the confidence, skills and desire to engage or deliver these resources. The congruence model (Nadler & Tushman, 1980) was used to provide explanatory power to the findings of this thesis, focusing specifically upon Woodlands challenge of establishing itself as a provider. The findings highlight that the four facets of organisational effectiveness (the people, tasks, culture and structure), were not congruent with the service’s inputs, nor were they congruent when the service was forced to adapt its service-user criterion.Discussion: The findings are presented in a nuanced middle-range theory which uses the underpinnings of the congruence model (Nadler & Tushman, 1980). The nuanced theory captures the challenges of establishing a new mental health service, which has translatability for other services trying to establish themselves within the competitive and commercial arena of healthcare. The findings of this thesis raise the question of whether recovery-oriented care can ever truly be achieved within the confines of inpatient care and it is argued that perhaps what services are really doing is a form of contemporary rehabilitation but dressed up in the clothes of recovery. E-Thesis Swansea mental health, recovery, realist evaluation 3 9 2021 2021-09-03 10.23889/SUthesis.57769 COLLEGE NANME Marketing COLLEGE CODE MRKT Swansea University Rance, Janie ; Coffey Michael. Doctoral Ph.D Swansea University and Hafal 2021-09-03T13:45:21.5155866 2021-09-03T12:29:23.7639026 Faculty of Medicine, Health and Life Sciences School of Health and Social Care - Public Health Amy Pritchard 1 57769__20744__0680d701fd3e4bda91b60587912a200b.pdf PhD Thesis - Amy Pritchard_v1.pdf 2021-09-03T12:57:23.1749014 Output 7824001 application/pdf E-Thesis – open access true Copyright: The Author, Amy Pritchard 2021. true eng
title A Realist Evaluation of a Recovery-Oriented Inpatient Service
spellingShingle A Realist Evaluation of a Recovery-Oriented Inpatient Service
Amy Pritchard
title_short A Realist Evaluation of a Recovery-Oriented Inpatient Service
title_full A Realist Evaluation of a Recovery-Oriented Inpatient Service
title_fullStr A Realist Evaluation of a Recovery-Oriented Inpatient Service
title_full_unstemmed A Realist Evaluation of a Recovery-Oriented Inpatient Service
title_sort A Realist Evaluation of a Recovery-Oriented Inpatient Service
author_id_str_mv 7f094af01048d48cfcb56133545cd336
author_id_fullname_str_mv 7f094af01048d48cfcb56133545cd336_***_Amy Pritchard
author Amy Pritchard
author2 Amy Pritchard
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institution Swansea University
doi_str_mv 10.23889/SUthesis.57769
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hierarchy_top_id facultyofmedicinehealthandlifesciences
hierarchy_top_title Faculty of Medicine, Health and Life Sciences
hierarchy_parent_id facultyofmedicinehealthandlifesciences
hierarchy_parent_title Faculty of Medicine, Health and Life Sciences
department_str School of Health and Social Care - Public Health{{{_:::_}}}Faculty of Medicine, Health and Life Sciences{{{_:::_}}}School of Health and Social Care - Public Health
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description Background: Finding effective means of supporting individuals with a mental illness in their recovery is essential. A new recovery-oriented inpatient service in South Wales, “Woodlands”, aimed to provide an environment that would support individuals with severe and enduring mental illness in their recovery. Woodlands focuses on providing a staffing group that were recovery-oriented and deliver high levels of therapeutic engagement, as well as promoting choice and responsibility to develop service-users’ skills and confidence for living in the community in the future. This thesis aimed to explain which parts of Woodlands worked, for whom and in what circumstances.Design: Three areas of Woodlands’ service delivery were evaluated. This included - Woodlands trying to establish itself as a new service, how the staffing model supported individuals in their recovery, and how service-user choice and responsibility was promoted and supported by the service. Realist evaluation and ecological systems theory were used to guide the analysis of multiple data strands. This included quantitative data routinely collected at Woodlands and qualitative research interviews. The qualitative research interviews were conducted with senior figures involved in the design of the service, staff members, service-users and commissioners who were involved in referring individuals to Woodlands.Findings: The findings of this study are multifaceted and focus on the conditions of successful or unsuccessful implementation and delivery of a new recovery-oriented inpatient service. Such conditions included there being a market demand for this type of service and having the ability to quantifiably evidence the effectiveness of the service in order to secure referrals. Several service-user and staff characteristics were identified as conditions for the successful or unsuccessful engagement with key resources at Woodlands. These individual-level conditions included service-users and staff having the confidence, skills and desire to engage or deliver these resources. The congruence model (Nadler & Tushman, 1980) was used to provide explanatory power to the findings of this thesis, focusing specifically upon Woodlands challenge of establishing itself as a provider. The findings highlight that the four facets of organisational effectiveness (the people, tasks, culture and structure), were not congruent with the service’s inputs, nor were they congruent when the service was forced to adapt its service-user criterion.Discussion: The findings are presented in a nuanced middle-range theory which uses the underpinnings of the congruence model (Nadler & Tushman, 1980). The nuanced theory captures the challenges of establishing a new mental health service, which has translatability for other services trying to establish themselves within the competitive and commercial arena of healthcare. The findings of this thesis raise the question of whether recovery-oriented care can ever truly be achieved within the confines of inpatient care and it is argued that perhaps what services are really doing is a form of contemporary rehabilitation but dressed up in the clothes of recovery.
published_date 2021-09-03T04:13:45Z
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