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Next Generation Access in a Rural Community Context: An Innovation Analysis / ELIZABETH COPE

Swansea University Author: ELIZABETH COPE

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DOI (Published version): 10.23889/SUthesis.59216

Abstract

This thesis explores how to resolve the digital divide in Wales. This is important because access to advanced broadband is considered an essential requirement, particularly post-COVID19. UK Government is advocating next generation access (NGA) to capitalise on Industry 4.0. However, the financial co...

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Published: Swansea 2022
Institution: Swansea University
Degree level: Doctoral
Degree name: Ph.D
Supervisor: Jones, W.P ; Huxtable-Thomas, L.A
URI: https://cronfa.swan.ac.uk/Record/cronfa59216
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first_indexed 2022-01-19T11:53:25Z
last_indexed 2022-01-20T04:30:51Z
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spelling 2022-01-19T12:26:04.9598098 v2 59216 2022-01-19 Next Generation Access in a Rural Community Context: An Innovation Analysis 4b0c96379af0040e88621eef422eda37 ELIZABETH COPE ELIZABETH COPE true false 2022-01-19 This thesis explores how to resolve the digital divide in Wales. This is important because access to advanced broadband is considered an essential requirement, particularly post-COVID19. UK Government is advocating next generation access (NGA) to capitalise on Industry 4.0. However, the financial costs and complexities of connecting the final few rural areas is a persisting problem area. Hence, this thesis explores new innovative approaches to provide NGA (product) to a final few (market). Studies revealed superfast broadband in remote rural communities has four-fold human, social, environmental and financial capital benefits. Analysis resulted in a new conceptual framework which combines neo-endogenous theories alongside a four-fold capital model to characterise the complex ecosystem. Previous literature focused on either supply or demand, but few studies had investigated both together at the local level. Human & social capital were identified as critical success factors in community-led initiatives, thus providing a theoretical underpinning for this thesis. This study employed a novel mutual business approach utilising the Hybrid Value System (HVS) as an ecosystem connecting the core assets of several stakeholders. Furthermore, the World Bank Social Capital Assessment Tool was modified to investigate social capital fertility to enhance investment. Henceforth, a qualitative multi-method and in-depth intrinsic case study was used to explore the ecosystem. The contribution to knowledge is how to engage multi-stakeholder and multi-capital analysis to resolve the problem area. The results identified human capital productivity, social capital collective action, and shared financial capital are required at the local level to reach the final few. The mutual business paradigm challenges all stakeholders to value non-financial capital alongside financial capital for problem area resolution. This thesis concludes that HVS methodology coupled with complex ecosystem-network visualisation techniques, provide academics, management and government policy makers with practical tools to value four-fold capital resources and bridge the digital divide. E-Thesis Swansea rural broadband, digital divide, next generation access, human capital, social capital, novel mutual business approach, neo-endogenous (NED) study, hybrid-value system (HVS), multi-stakeholder, multi-capital, innovation analysis 19 1 2022 2022-01-19 10.23889/SUthesis.59216 COLLEGE NANME COLLEGE CODE Swansea University Jones, W.P ; Huxtable-Thomas, L.A Doctoral Ph.D British Telecommunications (BT) – BT/i-lab Scholarship Award 2022-01-19T12:26:04.9598098 2022-01-19T11:49:07.7171344 Faculty of Humanities and Social Sciences School of Management - Business Management ELIZABETH COPE 1 59216__22182__5e9c1e9a9f9b40fe86e53c84a333543c.pdf Cope_Sian_Elizabeth_ PhD_Thesis_Final_Cronfa.pdf 2022-01-19T12:19:14.1133366 Output 15704706 application/pdf E-Thesis – open access true Copyright: The author, Sian Elizabeth Cope, 2021. true eng
title Next Generation Access in a Rural Community Context: An Innovation Analysis
spellingShingle Next Generation Access in a Rural Community Context: An Innovation Analysis
ELIZABETH COPE
title_short Next Generation Access in a Rural Community Context: An Innovation Analysis
title_full Next Generation Access in a Rural Community Context: An Innovation Analysis
title_fullStr Next Generation Access in a Rural Community Context: An Innovation Analysis
title_full_unstemmed Next Generation Access in a Rural Community Context: An Innovation Analysis
title_sort Next Generation Access in a Rural Community Context: An Innovation Analysis
author_id_str_mv 4b0c96379af0040e88621eef422eda37
author_id_fullname_str_mv 4b0c96379af0040e88621eef422eda37_***_ELIZABETH COPE
author ELIZABETH COPE
author2 ELIZABETH COPE
format E-Thesis
publishDate 2022
institution Swansea University
doi_str_mv 10.23889/SUthesis.59216
college_str Faculty of Humanities and Social Sciences
hierarchytype
hierarchy_top_id facultyofhumanitiesandsocialsciences
hierarchy_top_title Faculty of Humanities and Social Sciences
hierarchy_parent_id facultyofhumanitiesandsocialsciences
hierarchy_parent_title Faculty of Humanities and Social Sciences
department_str School of Management - Business Management{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Business Management
document_store_str 1
active_str 0
description This thesis explores how to resolve the digital divide in Wales. This is important because access to advanced broadband is considered an essential requirement, particularly post-COVID19. UK Government is advocating next generation access (NGA) to capitalise on Industry 4.0. However, the financial costs and complexities of connecting the final few rural areas is a persisting problem area. Hence, this thesis explores new innovative approaches to provide NGA (product) to a final few (market). Studies revealed superfast broadband in remote rural communities has four-fold human, social, environmental and financial capital benefits. Analysis resulted in a new conceptual framework which combines neo-endogenous theories alongside a four-fold capital model to characterise the complex ecosystem. Previous literature focused on either supply or demand, but few studies had investigated both together at the local level. Human & social capital were identified as critical success factors in community-led initiatives, thus providing a theoretical underpinning for this thesis. This study employed a novel mutual business approach utilising the Hybrid Value System (HVS) as an ecosystem connecting the core assets of several stakeholders. Furthermore, the World Bank Social Capital Assessment Tool was modified to investigate social capital fertility to enhance investment. Henceforth, a qualitative multi-method and in-depth intrinsic case study was used to explore the ecosystem. The contribution to knowledge is how to engage multi-stakeholder and multi-capital analysis to resolve the problem area. The results identified human capital productivity, social capital collective action, and shared financial capital are required at the local level to reach the final few. The mutual business paradigm challenges all stakeholders to value non-financial capital alongside financial capital for problem area resolution. This thesis concludes that HVS methodology coupled with complex ecosystem-network visualisation techniques, provide academics, management and government policy makers with practical tools to value four-fold capital resources and bridge the digital divide.
published_date 2022-01-19T04:16:21Z
_version_ 1763754095623012352
score 11.036553

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