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A Confirmation Bias View on Social Media Induced Polarisation During Covid-19

Sachin Modgil, Rohit Kumar Singh, Shivam Gupta, Denis Dennehy Orcid Logo

Information Systems Frontiers

Swansea University Author: Denis Dennehy Orcid Logo

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DOI (Published version): 10.1007/s10796-021-10222-9

Abstract

Social media has played a pivotal role in polarising views on politics, climate change, and more recently, the Covid-19 pandemic. Social media induced polarisation (SMIP) poses serious challenges to society as it could enable ‘digital wildfires’ that can wreak havoc worldwide. While the effects of S...

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Published in: Information Systems Frontiers
ISSN: 1387-3326 1572-9419
Published: Springer Science and Business Media LLC 2021
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URI: https://cronfa.swan.ac.uk/Record/cronfa59523
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first_indexed 2022-03-11T12:02:32Z
last_indexed 2022-04-01T03:20:01Z
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spelling 2022-03-31T10:33:24.7571267 v2 59523 2022-03-08 A Confirmation Bias View on Social Media Induced Polarisation During Covid-19 ba782cbe94139075e5418dc9274e8304 0000-0001-9931-762X Denis Dennehy Denis Dennehy true false 2022-03-08 BBU Social media has played a pivotal role in polarising views on politics, climate change, and more recently, the Covid-19 pandemic. Social media induced polarisation (SMIP) poses serious challenges to society as it could enable ‘digital wildfires’ that can wreak havoc worldwide. While the effects of SMIP have been extensively studied, there is limited understanding of the interplay between two key components of this phenomenon: confirmation bias (reinforcing one’s attitudes and beliefs) and echo chambers (i.e., hear their own voice). This paper addresses this knowledge deficit by exploring how manifestations of confirmation bias contributed to the development of ‘echo chambers’ at the height of the Covid-19 pandemic. Thematic analysis of data collected from 35 participants involved in supply chain information processing forms the basis of a conceptual model of SMIP and four key cross-cutting propositions emerging from the data that have implications for research and practice. Journal Article Information Systems Frontiers Springer Science and Business Media LLC 1387-3326 1572-9419 Echo Chambers; Social Media Induced Polarisation; Confirmation Bias; Covid-19 20 11 2021 2021-11-20 10.1007/s10796-021-10222-9 COLLEGE NANME Business COLLEGE CODE BBU Swansea University 2022-03-31T10:33:24.7571267 2022-03-08T14:31:56.5303657 Faculty of Humanities and Social Sciences School of Management - Business Management Sachin Modgil 1 Rohit Kumar Singh 2 Shivam Gupta 3 Denis Dennehy 0000-0001-9931-762X 4 59523__23747__f9c8abff23db49d3987ff4093572c67c.pdf 59523.pdf 2022-03-31T10:31:31.7113208 Output 1182098 application/pdf Version of Record true © The Author(s) 2021. This article is licensed under a Creative Commons Attribution 4.0 International License true eng http://creativecommons.org/licenses/by/4.0/
title A Confirmation Bias View on Social Media Induced Polarisation During Covid-19
spellingShingle A Confirmation Bias View on Social Media Induced Polarisation During Covid-19
Denis Dennehy
title_short A Confirmation Bias View on Social Media Induced Polarisation During Covid-19
title_full A Confirmation Bias View on Social Media Induced Polarisation During Covid-19
title_fullStr A Confirmation Bias View on Social Media Induced Polarisation During Covid-19
title_full_unstemmed A Confirmation Bias View on Social Media Induced Polarisation During Covid-19
title_sort A Confirmation Bias View on Social Media Induced Polarisation During Covid-19
author_id_str_mv ba782cbe94139075e5418dc9274e8304
author_id_fullname_str_mv ba782cbe94139075e5418dc9274e8304_***_Denis Dennehy
author Denis Dennehy
author2 Sachin Modgil
Rohit Kumar Singh
Shivam Gupta
Denis Dennehy
format Journal article
container_title Information Systems Frontiers
publishDate 2021
institution Swansea University
issn 1387-3326
1572-9419
doi_str_mv 10.1007/s10796-021-10222-9
publisher Springer Science and Business Media LLC
college_str Faculty of Humanities and Social Sciences
hierarchytype
hierarchy_top_id facultyofhumanitiesandsocialsciences
hierarchy_top_title Faculty of Humanities and Social Sciences
hierarchy_parent_id facultyofhumanitiesandsocialsciences
hierarchy_parent_title Faculty of Humanities and Social Sciences
department_str School of Management - Business Management{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Business Management
document_store_str 1
active_str 0
description Social media has played a pivotal role in polarising views on politics, climate change, and more recently, the Covid-19 pandemic. Social media induced polarisation (SMIP) poses serious challenges to society as it could enable ‘digital wildfires’ that can wreak havoc worldwide. While the effects of SMIP have been extensively studied, there is limited understanding of the interplay between two key components of this phenomenon: confirmation bias (reinforcing one’s attitudes and beliefs) and echo chambers (i.e., hear their own voice). This paper addresses this knowledge deficit by exploring how manifestations of confirmation bias contributed to the development of ‘echo chambers’ at the height of the Covid-19 pandemic. Thematic analysis of data collected from 35 participants involved in supply chain information processing forms the basis of a conceptual model of SMIP and four key cross-cutting propositions emerging from the data that have implications for research and practice.
published_date 2021-11-20T04:16:54Z
_version_ 1763754130431541248
score 11.035634

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