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How does information technology capabilities affect business sustainability? The roles of ambidextrous innovation and data‐driven culture

Voon‐Hsien Lee Orcid Logo, Yogesh Dwivedi, Garry Wei‐Han Tan Orcid Logo, Keng‐Boon Ooi Orcid Logo, Lai‐Wan Wong Orcid Logo

R&D Management, Volume: 54, Issue: 4, Pages: 683 - 883

Swansea University Author: Yogesh Dwivedi

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DOI (Published version): 10.1111/radm.12596

Abstract

This research investigates explicitly how Information technology capability (ITC) can be tailored to achieve business sustainability via ambidextrous innovation in a turbulent environment. Moreover, the moderating factor of a data-driven culture (DDC) is also being investigated. The research model w...

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Published in: R&D Management
ISSN: 0033-6807 1467-9310
Published: Wiley 2024
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URI: https://cronfa.swan.ac.uk/Record/cronfa62920
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spelling 2024-10-25T15:21:07.0044372 v2 62920 2023-03-12 How does information technology capabilities affect business sustainability? The roles of ambidextrous innovation and data‐driven culture d154596e71b99ad1285563c8fdd373d7 Yogesh Dwivedi Yogesh Dwivedi true false 2023-03-12 This research investigates explicitly how Information technology capability (ITC) can be tailored to achieve business sustainability via ambidextrous innovation in a turbulent environment. Moreover, the moderating factor of a data-driven culture (DDC) is also being investigated. The research model was built on the theoretical foundations of the resource-based view (RBV), dynamic capabilities view and existing IT capabilities literature. Through a close-ended survey questionnaire from approximately 254 IT personnel in managerial positions working in the manufacturing industry, partial least squares-structural equation modelling-artificial neural network (PLS-SEM-ANN) is applied. Notably, the result indicated that ITC positively influences IT-enabled dynamic capabilities (ITDC), which positively impacts ambidextrous innovations and helps manufacturing firms achieve business sustainability. Meanwhile, the moderating role of DDC between ITDC and exploitative innovation was also found. The results showed that ANN models A, B, C and D are consistent for both analysis. This study provides several novel additions to the literature on operations management and information systems (IS) researchers. IS researchers should focus on leveraging ITC to enable and support organisational capabilities rather than the direct effects of IT expenditures. Additionally, the importance of a DDC has seldom been explored together previously. Thus, this study fills gaps in existing knowledge, along with significant insights, specifically for future IT implementation. As for practical implications, this study provides corporate leaders and executives with insights about how to leverage their resources and customise their ITC in an unpredictable and volatile business environment. Journal Article R&D Management 54 4 683 883 Wiley 0033-6807 1467-9310 1 9 2024 2024-09-01 10.1111/radm.12596 COLLEGE NANME COLLEGE CODE Swansea University SU Library paid the OA fee (TA Institutional Deal) Swansea University 2024-10-25T15:21:07.0044372 2023-03-12T22:41:48.9930022 Faculty of Humanities and Social Sciences School of Management - Business Management Voon‐Hsien Lee 0000-0002-8723-8219 1 Yogesh Dwivedi 2 Garry Wei‐Han Tan 0000-0003-2974-2270 3 Keng‐Boon Ooi 0000-0002-3384-1207 4 Lai‐Wan Wong 0000-0003-1961-8452 5 62920__27089__c9e2f0ec64b24e5cbc2ea6d9973dc009.pdf 62920.pdf 2023-04-18T10:58:45.9629438 Output 1129499 application/pdf Version of Record true © 2023 The Authors. R&D Management published by RADMA and John Wiley & Sons Ltd. Distributed under the terms of a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License (CC BY-NC-ND 4.0). true eng http://creativecommons.org/licenses/by-nc-nd/4.0/
title How does information technology capabilities affect business sustainability? The roles of ambidextrous innovation and data‐driven culture
spellingShingle How does information technology capabilities affect business sustainability? The roles of ambidextrous innovation and data‐driven culture
Yogesh Dwivedi
title_short How does information technology capabilities affect business sustainability? The roles of ambidextrous innovation and data‐driven culture
title_full How does information technology capabilities affect business sustainability? The roles of ambidextrous innovation and data‐driven culture
title_fullStr How does information technology capabilities affect business sustainability? The roles of ambidextrous innovation and data‐driven culture
title_full_unstemmed How does information technology capabilities affect business sustainability? The roles of ambidextrous innovation and data‐driven culture
title_sort How does information technology capabilities affect business sustainability? The roles of ambidextrous innovation and data‐driven culture
author_id_str_mv d154596e71b99ad1285563c8fdd373d7
author_id_fullname_str_mv d154596e71b99ad1285563c8fdd373d7_***_Yogesh Dwivedi
author Yogesh Dwivedi
author2 Voon‐Hsien Lee
Yogesh Dwivedi
Garry Wei‐Han Tan
Keng‐Boon Ooi
Lai‐Wan Wong
format Journal article
container_title R&D Management
container_volume 54
container_issue 4
container_start_page 683
publishDate 2024
institution Swansea University
issn 0033-6807
1467-9310
doi_str_mv 10.1111/radm.12596
publisher Wiley
college_str Faculty of Humanities and Social Sciences
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hierarchy_top_id facultyofhumanitiesandsocialsciences
hierarchy_top_title Faculty of Humanities and Social Sciences
hierarchy_parent_id facultyofhumanitiesandsocialsciences
hierarchy_parent_title Faculty of Humanities and Social Sciences
department_str School of Management - Business Management{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Business Management
document_store_str 1
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description This research investigates explicitly how Information technology capability (ITC) can be tailored to achieve business sustainability via ambidextrous innovation in a turbulent environment. Moreover, the moderating factor of a data-driven culture (DDC) is also being investigated. The research model was built on the theoretical foundations of the resource-based view (RBV), dynamic capabilities view and existing IT capabilities literature. Through a close-ended survey questionnaire from approximately 254 IT personnel in managerial positions working in the manufacturing industry, partial least squares-structural equation modelling-artificial neural network (PLS-SEM-ANN) is applied. Notably, the result indicated that ITC positively influences IT-enabled dynamic capabilities (ITDC), which positively impacts ambidextrous innovations and helps manufacturing firms achieve business sustainability. Meanwhile, the moderating role of DDC between ITDC and exploitative innovation was also found. The results showed that ANN models A, B, C and D are consistent for both analysis. This study provides several novel additions to the literature on operations management and information systems (IS) researchers. IS researchers should focus on leveraging ITC to enable and support organisational capabilities rather than the direct effects of IT expenditures. Additionally, the importance of a DDC has seldom been explored together previously. Thus, this study fills gaps in existing knowledge, along with significant insights, specifically for future IT implementation. As for practical implications, this study provides corporate leaders and executives with insights about how to leverage their resources and customise their ITC in an unpredictable and volatile business environment.
published_date 2024-09-01T02:40:03Z
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