Journal article 581 views 46 downloads
Urgency at work: Trains, time and technology
New Technology, Work and Employment, Volume: 38, Issue: 3, Pages: 453 - 471
Swansea University Author: Katrina Pritchard
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DOI (Published version): 10.1111/ntwe.12269
Abstract
In contemporary workplaces, urgency is symbolic of workers’ experience of time as accelerated, and often associated with use of digital technologies. Yet we know little about how urgency is constructed at work, including the agentic roles of technology and other materialities. Based on interviews wi...
Published in: | New Technology, Work and Employment |
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ISSN: | 0268-1072 1468-005X |
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Wiley
2023
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URI: | https://cronfa.swan.ac.uk/Record/cronfa63033 |
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v2 63033 2023-03-27 Urgency at work: Trains, time and technology a8b44bc7c6f2fa716a6b19916af6e3ff 0000-0003-1938-1272 Katrina Pritchard Katrina Pritchard true false 2023-03-27 CBAE In contemporary workplaces, urgency is symbolic of workers’ experience of time as accelerated, and often associated with use of digital technologies. Yet we know little about how urgency is constructed at work, including the agentic roles of technology and other materialities. Based on interviews with railway workers, we extend Rosa’s conceptualisation of temporal junctures to explain how urgency as a temporal framing is sociomaterially constituted, sustained and challenged across and between workers and their managers, particularly through smartphone-use. Our analysis extends existing thinking on temporality at work by demonstrating how urgency narratives at sociomaterially complex configurations of temporal junctures shield workers, managers and the organisation against the temporal fragility of the rail infrastructure, such that each narration of urgency carries forward an illusion of temporal control. Journal Article New Technology, Work and Employment 38 3 453 471 Wiley 0268-1072 1468-005X Narrative, railway workers, smartphone, sociomateriality, time, urgency 1 11 2023 2023-11-01 10.1111/ntwe.12269 COLLEGE NANME Management School COLLEGE CODE CBAE Swansea University SU Library paid the OA fee (TA Institutional Deal) British Academy SG-54143 2024-05-21T20:02:18.6891252 2023-03-27T13:16:50.0511363 Faculty of Humanities and Social Sciences School of Management - Business Management Katrina Pritchard 0000-0003-1938-1272 1 Gillian Symon 2 63033__27185__334f36d57ed34f9a81b16a7c92023359.pdf 63033.pdf 2023-04-25T12:13:56.1638645 Output 184873 application/pdf Version of Record true Distributed under the terms of a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License (CC BY-NC-ND 4.0). true eng https://creativecommons.org/licenses/by-nc-nd/4.0/ |
title |
Urgency at work: Trains, time and technology |
spellingShingle |
Urgency at work: Trains, time and technology Katrina Pritchard |
title_short |
Urgency at work: Trains, time and technology |
title_full |
Urgency at work: Trains, time and technology |
title_fullStr |
Urgency at work: Trains, time and technology |
title_full_unstemmed |
Urgency at work: Trains, time and technology |
title_sort |
Urgency at work: Trains, time and technology |
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a8b44bc7c6f2fa716a6b19916af6e3ff |
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a8b44bc7c6f2fa716a6b19916af6e3ff_***_Katrina Pritchard |
author |
Katrina Pritchard |
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Katrina Pritchard Gillian Symon |
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New Technology, Work and Employment |
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38 |
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453 |
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2023 |
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10.1111/ntwe.12269 |
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Wiley |
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description |
In contemporary workplaces, urgency is symbolic of workers’ experience of time as accelerated, and often associated with use of digital technologies. Yet we know little about how urgency is constructed at work, including the agentic roles of technology and other materialities. Based on interviews with railway workers, we extend Rosa’s conceptualisation of temporal junctures to explain how urgency as a temporal framing is sociomaterially constituted, sustained and challenged across and between workers and their managers, particularly through smartphone-use. Our analysis extends existing thinking on temporality at work by demonstrating how urgency narratives at sociomaterially complex configurations of temporal junctures shield workers, managers and the organisation against the temporal fragility of the rail infrastructure, such that each narration of urgency carries forward an illusion of temporal control. |
published_date |
2023-11-01T20:02:16Z |
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1799690006571253760 |
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11.035634 |