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Talent Management Practices in the State Health Services Sector in Ghana: a casestudy of nurses in three (3) health institutions / DAVID SAMPSON

Swansea University Author: DAVID SAMPSON

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DOI (Published version): 10.23889/SUthesis.63644

Abstract

This thesis explores talent management (TM) practices in the state health services sector inGhana (SHSSG) using a case study of nurses in three (3) state healthcare institutions. Theliterature on TM has centred mainly on developed countries and there is not much in-depthresearch work carried out on...

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Published: Swansea, Wales, UK 2023
Institution: Swansea University
Degree level: Doctoral
Degree name: Ph.D
Supervisor: Debrah, Yaw Aboagye. and Finniear, Jocelyn.
URI: https://cronfa.swan.ac.uk/Record/cronfa63644
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Abstract: This thesis explores talent management (TM) practices in the state health services sector inGhana (SHSSG) using a case study of nurses in three (3) state healthcare institutions. Theliterature on TM has centred mainly on developed countries and there is not much in-depthresearch work carried out on TM in developing countries. Besides, empirical research on TMmostly focuses on the private sector without much attention to the public sector. This thesis seeksto fill this gap in the literature by focusing on TM strategies in the SHSSG through recruitment,and selection, staff development, promotion, and staff appraisal. A qualitative case study wasadopted for the research. The empirical focus was on three (3) state healthcare institutions at thedistrict, regional, and teaching university levels in the central region of Ghana. Data/evidencewas mainly collected through semi-structured interviews and secondary data sources. The sampleconsisted of fifty (50) respondents made up of policymakers, senior managers, nursemanagers/administrators, and nurse practitioners. The study revealed that those at the districtlevel perceived the process of TM to be effective, and those at the regional and national levelshad a different view and considered TM implementation to be ineffective. The difference inperceptions is a result of insufficient knowledge by senior managers on what happens at thedistrict level. Responses indicate there are gaps between intended TM policy development,formulation, and actual TM implementation and practices at the point of service delivery.Respondents outlined strategies such as career opportunities for staff, improved conditions ofservice, rewards for higher performance, the establishment of welfare schemes, and staffengagement in TM policies design that can constitute an ideal TM programme in the SHSSG.The thesis provides recommendations for both practice and future research on TM in the publicsector in sub-Saharan Africa.
Item Description: A selection of content is redacted or is partially redacted from this thesis to protect sensitive and personal information.
Keywords: Talent Management, Ghana, Ghana Health Services Sector, Nurses, Health professional staff, Health Human Resource
College: Faculty of Humanities and Social Sciences