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Contemporary portrait of the working lives of ambulance services staff in Wales

Julian Hunt Orcid Logo, John Gammon Orcid Logo, Sharon Williams Orcid Logo, Peter Holland, Tse Leng Tham, Ioan Humphreys Orcid Logo

Journal of Paramedic Practice, Volume: 15, Issue: 8, Pages: 315 - 321

Swansea University Authors: Julian Hunt Orcid Logo, John Gammon Orcid Logo, Sharon Williams Orcid Logo, Ioan Humphreys Orcid Logo

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DOI (Published version): 10.12968/jpar.2023.15.8.315

Abstract

Background: Ambulance services staff are under more pressure than ever. Inadequate numbers face unmanageable workloads. For the first time in more than three decades, these employees in England and Wales have taken industrial action over wages and working conditions. Aims: This study aimed to unders...

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Published in: Journal of Paramedic Practice
ISSN: 1759-1376 2041-9457
Published: Mark Allen Group 2023
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URI: https://cronfa.swan.ac.uk/Record/cronfa64498
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first_indexed 2023-09-11T07:50:52Z
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spelling v2 64498 2023-09-11 Contemporary portrait of the working lives of ambulance services staff in Wales f72a3e8651b0c60174c52a7964aa6825 0000-0002-4549-6949 Julian Hunt Julian Hunt true false cda6690a73656beb65710ac68296c980 0000-0001-5707-5503 John Gammon John Gammon true false ab46582012179a28370922a05774d3e3 0000-0001-5377-7401 Sharon Williams Sharon Williams true false 399e932224d259fca801505dc92cebf7 0000-0001-7993-0179 Ioan Humphreys Ioan Humphreys true false 2023-09-11 PMSC Background: Ambulance services staff are under more pressure than ever. Inadequate numbers face unmanageable workloads. For the first time in more than three decades, these employees in England and Wales have taken industrial action over wages and working conditions. Aims: This study aimed to understand the wellbeing and working environment of ambulance services staff in Wales. Methods: An online survey of 594 ambulance services staff was carried out. Data were analysed using standard quantitative and qualitative research methods. Findings: Key factors impacting wellbeing include work intensification, burnout and a lack of trust in management, which were increasing intentions to leave the profession. Conclusion: Ambulance services in Wales are reaching a critical tipping point. If the issues raised in this study are not addressed, the outcome will most likely be an accelerating departure from the profession of highly skilled people who are expensive and difficult to replace. Journal Article Journal of Paramedic Practice 15 8 315 321 Mark Allen Group 1759-1376 2041-9457 Ambulance services staff, Work intensification, Burnout, Wellbeing, Workplace, Wales 2 8 2023 2023-08-02 10.12968/jpar.2023.15.8.315 COLLEGE NANME Medicine COLLEGE CODE PMSC Swansea University Not Required 2024-03-04T17:01:36.5983337 2023-09-11T08:45:37.0347437 Faculty of Medicine, Health and Life Sciences Swansea University Medical School - Medicine Julian Hunt 0000-0002-4549-6949 1 John Gammon 0000-0001-5707-5503 2 Sharon Williams 0000-0001-5377-7401 3 Peter Holland 4 Tse Leng Tham 5 Ioan Humphreys 0000-0001-7993-0179 6 64498__29621__7d0c7fb4ad2649f6b65390fc8c149480.pdf 64498_AAM.pdf 2024-03-04T16:59:35.5636098 Output 207293 application/pdf Accepted Manuscript true Released under the terms of a Creative Commons Attribution (CC BY) licence true eng https://creativecommons.org/licenses/by/4.0/deed.en
title Contemporary portrait of the working lives of ambulance services staff in Wales
spellingShingle Contemporary portrait of the working lives of ambulance services staff in Wales
Julian Hunt
John Gammon
Sharon Williams
Ioan Humphreys
title_short Contemporary portrait of the working lives of ambulance services staff in Wales
title_full Contemporary portrait of the working lives of ambulance services staff in Wales
title_fullStr Contemporary portrait of the working lives of ambulance services staff in Wales
title_full_unstemmed Contemporary portrait of the working lives of ambulance services staff in Wales
title_sort Contemporary portrait of the working lives of ambulance services staff in Wales
author_id_str_mv f72a3e8651b0c60174c52a7964aa6825
cda6690a73656beb65710ac68296c980
ab46582012179a28370922a05774d3e3
399e932224d259fca801505dc92cebf7
author_id_fullname_str_mv f72a3e8651b0c60174c52a7964aa6825_***_Julian Hunt
cda6690a73656beb65710ac68296c980_***_John Gammon
ab46582012179a28370922a05774d3e3_***_Sharon Williams
399e932224d259fca801505dc92cebf7_***_Ioan Humphreys
author Julian Hunt
John Gammon
Sharon Williams
Ioan Humphreys
author2 Julian Hunt
John Gammon
Sharon Williams
Peter Holland
Tse Leng Tham
Ioan Humphreys
format Journal article
container_title Journal of Paramedic Practice
container_volume 15
container_issue 8
container_start_page 315
publishDate 2023
institution Swansea University
issn 1759-1376
2041-9457
doi_str_mv 10.12968/jpar.2023.15.8.315
publisher Mark Allen Group
college_str Faculty of Medicine, Health and Life Sciences
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hierarchy_top_id facultyofmedicinehealthandlifesciences
hierarchy_top_title Faculty of Medicine, Health and Life Sciences
hierarchy_parent_id facultyofmedicinehealthandlifesciences
hierarchy_parent_title Faculty of Medicine, Health and Life Sciences
department_str Swansea University Medical School - Medicine{{{_:::_}}}Faculty of Medicine, Health and Life Sciences{{{_:::_}}}Swansea University Medical School - Medicine
document_store_str 1
active_str 0
description Background: Ambulance services staff are under more pressure than ever. Inadequate numbers face unmanageable workloads. For the first time in more than three decades, these employees in England and Wales have taken industrial action over wages and working conditions. Aims: This study aimed to understand the wellbeing and working environment of ambulance services staff in Wales. Methods: An online survey of 594 ambulance services staff was carried out. Data were analysed using standard quantitative and qualitative research methods. Findings: Key factors impacting wellbeing include work intensification, burnout and a lack of trust in management, which were increasing intentions to leave the profession. Conclusion: Ambulance services in Wales are reaching a critical tipping point. If the issues raised in this study are not addressed, the outcome will most likely be an accelerating departure from the profession of highly skilled people who are expensive and difficult to replace.
published_date 2023-08-02T17:01:32Z
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