Conference Paper/Proceeding/Abstract 408 views
Sociotechnical Considerations for Accessibility and Equity in AI for Healthcare
Companion Proceedings of the ACM on Web Conference 2024
Swansea University Authors:
Caroline Jones , Rose Worley
Full text not available from this repository: check for access using links below.
DOI (Published version): 10.1145/3589335.3651455
Abstract
As AI systems are built and deployed to support mental health services, it is imperative to fully understand the stakeholder acceptability of such systems so that these concerns can be taken into account in system design. As such, we undertook a consultation with staff (therapists) and service-users...
Published in: | Companion Proceedings of the ACM on Web Conference 2024 |
---|---|
ISBN: | 979-8-4007-0172-6 979-8-4007-0172-6 |
Published: |
New York, NY, USA
ACM
2024
|
URI: | https://cronfa.swan.ac.uk/Record/cronfa65841 |
Abstract: |
As AI systems are built and deployed to support mental health services, it is imperative to fully understand the stakeholder acceptability of such systems so that these concerns can be taken into account in system design. As such, we undertook a consultation with staff (therapists) and service-users at Adferiad Recovery (a large mental health charity). The aim was to capture insights about their understanding of trust, and different trust factors for AI in mental health care. Surveys, interviews and focus groups were conducted with service users and therapists. Key takeaways for computer scientists and the developers of AI systems are presented. |
---|---|
Keywords: |
AI, Mental Health, Accessibility, Equity |
College: |
Faculty of Humanities and Social Sciences |
Funders: |
British Academy and Leverhulme Trust, NIHR Southampton Biomedical Research Centre (SG2122\210037) |