What went wrong?: Patient reasons for nonattendance at Women’s health physiotherapy

Reed, Phil; Sharples-Carter, Emily; Davis, Emily; Javaid, Aemaan; Lewis, Hannalee; Harvard-Thomas, Catherine M.; Emery, Simon; Osborne, Lisa A.

doi:10.1016/j.ejogrb.2025.03.024

Journal article 442 views 152 downloads

What went wrong?: Patient reasons for nonattendance at Women’s health physiotherapy

Phil Reed

, Emily Sharples-Carter, Emily Davis, Aemaan Javaid, Hannalee Lewis, Catherine M. Harvard-Thomas, Simon Emery, Lisa A. Osborne

European Journal of Obstetrics & Gynecology and Reproductive Biology, Volume: 309, Pages: 34 - 41

Swansea University Authors: Phil Reed , Emily Sharples-Carter, Aemaan Javaid, Hannalee Lewis

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DOI (Published version): 10.1016/j.ejogrb.2025.03.024

Abstract

Nonattendance at women’s health physiotherapy sessions involves considerable cost in time and resources. Uncovering factors associated with nonattendance is one priority, and the current research aimed to enhance understanding of this issue. In each of two studies, women referred for women’s health...

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Published in:	European Journal of Obstetrics & Gynecology and Reproductive Biology
ISSN:	0301-2115 1872-7654
Published:	Elsevier BV 2025
Online Access:	Check full text
URI:	https://cronfa.swan.ac.uk/Record/cronfa69073

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last_indexed	2025-04-02T04:35:19Z
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spelling	2025-04-01T14:06:38.1936262 v2 69073 2025-03-10 What went wrong?: Patient reasons for nonattendance at Women’s health physiotherapy 100599ab189b514fdf99f9b4cb477a83 0000-0002-8157-0747 Phil Reed Phil Reed true false 6ded44bfe72858d67d5ed613048a7118 Emily Sharples-Carter Emily Sharples-Carter true false 05cea182ef3f42b3497e774fff0e4bb4 Aemaan Javaid Aemaan Javaid true false be04589197b7295e994361e47627c76c Hannalee Lewis Hannalee Lewis true false 2025-03-10 PSYS Nonattendance at women’s health physiotherapy sessions involves considerable cost in time and resources. Uncovering factors associated with nonattendance is one priority, and the current research aimed to enhance understanding of this issue. In each of two studies, women referred for women’s health physiotherapy were interviewed. Study 1 (N = 80) compared participants who did and did not attend their appointment, and Study 2 (N = 61) compared reasons for nonattendance given by women with pelvic-floor muscle dysfunction and pelvic girdle pain. The results corroborated several key issues associated with nonattendance noted in previous reports, such as problems in the administration of appointments. Results further suggested attention to the information given by healthcare professionals at the time of referral may help remove some barriers to attendance. The issue of transport to appointments was raised, and developing links to affordable and reliable systems is critical, including development of dedicated transport systems. Finally, the psychological aspects of patients who do not attend appeared to differ and addressing these issues could form part of their treatment. Although each recommendation does involve cost, the savings from reduction in nonattendance may outweigh any initial costs of set up. Journal Article European Journal of Obstetrics & Gynecology and Reproductive Biology 309 34 41 Elsevier BV 0301-2115 1872-7654 Nonattendance; Pelvic-floor muscle training; Women’s health; Pelvic girdle pain; Referral system; Transport; Psychological factors 1 5 2025 2025-05-01 10.1016/j.ejogrb.2025.03.024 COLLEGE NANME Psychology School COLLEGE CODE PSYS Swansea University SU Library paid the OA fee (TA Institutional Deal) Swansea University 2025-04-01T14:06:38.1936262 2025-03-10T09:12:06.4714306 Faculty of Medicine, Health and Life Sciences School of Psychology Phil Reed 0000-0002-8157-0747 1 Emily Sharples-Carter 2 Emily Davis 3 Aemaan Javaid 4 Hannalee Lewis 5 Catherine M. Harvard-Thomas 6 Simon Emery 7 Lisa A. Osborne 8 69073__33919__f0e1a7b6b6b4463ab2ab88f333a5ef53.pdf 69073.VOR.pdf 2025-04-01T14:00:52.6127510 Output 2220172 application/pdf Version of Record true © 2025 The Author(s). This is an open access article distributed under the terms of the Creative Commons CC-BY license. true eng http://creativecommons.org/licenses/by/4.0/
title	What went wrong?: Patient reasons for nonattendance at Women’s health physiotherapy
spellingShingle	What went wrong?: Patient reasons for nonattendance at Women’s health physiotherapy Phil Reed Emily Sharples-Carter Aemaan Javaid Hannalee Lewis
title_short	What went wrong?: Patient reasons for nonattendance at Women’s health physiotherapy
title_full	What went wrong?: Patient reasons for nonattendance at Women’s health physiotherapy
title_fullStr	What went wrong?: Patient reasons for nonattendance at Women’s health physiotherapy
title_full_unstemmed	What went wrong?: Patient reasons for nonattendance at Women’s health physiotherapy
title_sort	What went wrong?: Patient reasons for nonattendance at Women’s health physiotherapy
author_id_str_mv	100599ab189b514fdf99f9b4cb477a83 6ded44bfe72858d67d5ed613048a7118 05cea182ef3f42b3497e774fff0e4bb4 be04589197b7295e994361e47627c76c
author_id_fullname_str_mv	100599ab189b514fdf99f9b4cb477a83_*_Phil Reed 6ded44bfe72858d67d5ed613048a7118__Emily Sharples-Carter 05cea182ef3f42b3497e774fff0e4bb4__Aemaan Javaid be04589197b7295e994361e47627c76c_*_Hannalee Lewis
author	Phil Reed Emily Sharples-Carter Aemaan Javaid Hannalee Lewis
author2	Phil Reed Emily Sharples-Carter Emily Davis Aemaan Javaid Hannalee Lewis Catherine M. Harvard-Thomas Simon Emery Lisa A. Osborne
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description	Nonattendance at women’s health physiotherapy sessions involves considerable cost in time and resources. Uncovering factors associated with nonattendance is one priority, and the current research aimed to enhance understanding of this issue. In each of two studies, women referred for women’s health physiotherapy were interviewed. Study 1 (N = 80) compared participants who did and did not attend their appointment, and Study 2 (N = 61) compared reasons for nonattendance given by women with pelvic-floor muscle dysfunction and pelvic girdle pain. The results corroborated several key issues associated with nonattendance noted in previous reports, such as problems in the administration of appointments. Results further suggested attention to the information given by healthcare professionals at the time of referral may help remove some barriers to attendance. The issue of transport to appointments was raised, and developing links to affordable and reliable systems is critical, including development of dedicated transport systems. Finally, the psychological aspects of patients who do not attend appeared to differ and addressing these issues could form part of their treatment. Although each recommendation does involve cost, the savings from reduction in nonattendance may outweigh any initial costs of set up.
published_date	2025-05-01T05:26:00Z
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What went wrong?: Patient reasons for nonattendance at Women’s health physiotherapy

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