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Negotiating shared understanding: Coding repair in social interaction

Patrick G.T. Healey Orcid Logo, Julian Hough Orcid Logo, Dirk vom Lehn, Elif Ecem Özkan Orcid Logo, Rose McCabe

Research on Language and Social Interaction, Volume: 58, Issue: 3, Pages: 281 - 302

Swansea University Author: Julian Hough Orcid Logo

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Abstract

Repair–the process of detecting and responding to problems with speaking, hearing or understanding in conversation–is the focus of a range of established coding protocols. We discuss the practical process of developing and applying these protocols to a range of verbal and non-verbal repair phenomena...

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Published in: Research on Language and Social Interaction
ISSN: 0835-1813 1532-7973
Published: Informa UK Limited 2025
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URI: https://cronfa.swan.ac.uk/Record/cronfa69858
Abstract: Repair–the process of detecting and responding to problems with speaking, hearing or understanding in conversation–is the focus of a range of established coding protocols. We discuss the practical process of developing and applying these protocols to a range of verbal and non-verbal repair phenomena. Coding protocols necessarily trade detail for generalization. We consider four payoffs: (i) practical–reduced effort and increased speed and scale of data analysis; ii) empirical–quantitative insights into the distribution of repairs that support comparative analysis and applications such as detecting Alzheimer’s Disease; iii) computational –enabling automatic detection of verbal and non-verbal repairs for corpus analysis, dialogue systems development, and to support selective experiments on repair processes; (iv) interdisciplinary–the process of protocol development provides a methodological bridge between qualitative and quantitative disciplines that can foster new insights into how repairs work. Data are in English and German.
College: Faculty of Science and Engineering
Issue: 3
Start Page: 281
End Page: 302