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Technology and trust: older people's perspectives of a home monitoring system / MABEL L. S. LIE; Stephen Lindsay; KATIE BRITTAIN
Ageing and Society, Volume: 36, Issue: 07, Pages: 1501 - 1525
Swansea University Author: Stephen, Lindsay
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With demographic changes and the growing numbers of older people living alone,concerns have been raised about the care of the ageing population. Increasingly,developments in technology are being seen as the solution to these concerns. Forthose who do not see themselves as old or frail enough to requ...
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With demographic changes and the growing numbers of older people living alone,concerns have been raised about the care of the ageing population. Increasingly,developments in technology are being seen as the solution to these concerns. Forthose who do not see themselves as old or frail enough to require personal care provision,and who prefer to maintain their identity as autonomous and independentindividuals, the development of assistive technologies such as ambient home monitoringsystems is one answer. However, this involves careful negotiations with olderpeople’s understandings of safety and privacy, and their experiences and relationshipswith technology, their carers and relevant service-providers. In two trials of ahome monitoring system funded by the United Kingdom Technology StrategyBoard, older people were interviewed pre-trial and post-trial about their perspectiveson these issues. This paper presents a conceptual analysis of the qualitative datausing a sociological framework of trust that considers habitual action, and relationshipswith kin and with wider institutions. The research found that older people’s habits andnorms do not need to be disrupted by the ambient system. What was of more importancewas relationships between the older person and her or his ‘monitor’ based ontrust, as well as institutional providers who need to instil or earn trust
older people, ambient assisted living, home monitoring systems, telecare, trust
College of Science