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Identity on the line: constructing professional identity in a HR call centre / K. Pritchard; Gillian Symon

Work, Employment & Society, Volume: 25, Issue: 3, Pages: 434 - 450

Swansea University Author: Pritchard, Katrina

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DOI (Published version): 10.1177/0950017011407970

Published in: Work, Employment & Society
ISSN: 0950-0170 1469-8722
Published: 2011
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College: School of Management
Issue: 3
Start Page: 434
End Page: 450