Journal article 1396 views 145 downloads
Identity on the line: constructing professional identity in a HR call centre
K. Pritchard,
Gillian Symon,
Katrina Pritchard 
Work, Employment & Society, Volume: 25, Issue: 3, Pages: 434 - 450
Swansea University Author:
Katrina Pritchard
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DOI (Published version): 10.1177/0950017011407970
Abstract
Identity on the line: constructing professional identity in a HR call centre
| Published in: | Work, Employment & Society |
|---|---|
| ISSN: | 0950-0170 1469-8722 |
| Published: |
2011
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| Online Access: |
Check full text
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| URI: | https://cronfa.swan.ac.uk/Record/cronfa31704 |
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| College: |
Faculty of Humanities and Social Sciences |
|---|---|
| Issue: |
3 |
| Start Page: |
434 |
| End Page: |
450 |