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Learning from error: leading a culture of safety / Russell Gibson; Alexander Armstrong; Alex Till; Judy McKimm

British Journal of Hospital Medicine, Volume: 78, Issue: 7, Pages: 402 - 406

Swansea University Author: McKimm, Judy

DOI (Published version): 10.12968/hmed.2017.78.7.402

Abstract

A recent shift towards more collective leadership in the NHS can help to achievea culture of safety, particularly through encouraging frontline staff to participateand take responsibility for improving safety through learning from error andnear misses. Leaders must ensure that they provide psycholog...

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Published in: British Journal of Hospital Medicine
Published: 2017
URI: https://cronfa.swan.ac.uk/Record/cronfa35950
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Abstract: A recent shift towards more collective leadership in the NHS can help to achievea culture of safety, particularly through encouraging frontline staff to participateand take responsibility for improving safety through learning from error andnear misses. Leaders must ensure that they provide psychological safety,organizational fairness and learning systems for staff to feel confident in raisingconcerns, that they have the autonomy and skills to lead continual improvement,and that they have responsibility for spreading this learning within and acrossorganizations.
Keywords: patient safety; medical error; culture
College: College of Medicine
Issue: 7
Start Page: 402
End Page: 406