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What determines success of an e-government service? Validation of an integrative model of e-filing continuance usage

Narvadha Veeramootoo, Robin Nunkoo, Yogesh Dwivedi Orcid Logo

Government Information Quarterly, Volume: 35, Issue: 2, Pages: 161 - 174

Swansea University Author: Yogesh Dwivedi Orcid Logo

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Published in: Government Information Quarterly
ISSN: 0740-624X
Published: Elsevier BV 2018
Online Access: Check full text

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Keywords: E-government; E-filing; Continuance usage; IS success model; Expectation confirmation theory
College: Faculty of Humanities and Social Sciences
Issue: 2
Start Page: 161
End Page: 174