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We are probably Wales’ best kept secret”: An Exploration of the Role of Care & Repair Cymru Caseworkers in Facilitating Independent Living for Older People in Wales / Joanna L. Wolton

DOI (Published version): 10.23889/Suthesis.49017

Abstract

Wales has an increasing number of older people, who typically have complex healthcare needs, and a diminishing pool of family members available to provide informal care. Care & Repair Cymru are funded by Welsh Government to facilitate independent living at home and their Caseworker service plays...

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Published: 2018
Institution: Swansea University
Degree level: Doctoral
Degree name: Ph.D
URI: https://cronfa.swan.ac.uk/Record/cronfa49017
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first_indexed 2019-02-28T14:06:25Z
last_indexed 2019-05-01T11:38:15Z
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spelling v2 49017 2019-02-28 We are probably Wales’ best kept secret”: An Exploration of the Role of Care & Repair Cymru Caseworkers in Facilitating Independent Living for Older People in Wales 2019-02-28 Wales has an increasing number of older people, who typically have complex healthcare needs, and a diminishing pool of family members available to provide informal care. Care & Repair Cymru are funded by Welsh Government to facilitate independent living at home and their Caseworker service plays an important role in achieving this. However, to date there have been no empirical studies that have examined the individuals who deliver the Caseworker service. The rationale underpinning this research is to fill a knowledge gap about how Caseworkers are acting as link agents to facilitate independent living for older people ageing in place in Wales. It is grounded in a policy context of welfare retrenchment and the promotion of partnership working. An exploratory sequential mixed methods approach was adopted to examine the patterns of interactions between Caseworkers across Care & Repair Cymru agencies in Wales, their professional links with external organisations and the relationships they develop with their clients. Data was gathered from four study populations using self-completion questionnaires, individual face-to-face interviews and focus groups. Social network analysis, bivariate statistical analyses and thematic analysis were used to map and interpret data. In sum, the thesis found that Caseworkers represent a highly specialised workforce, playing a key role as link agents in facilitating independent living for older people who live at home. As an interpretive framework, social capital, human capital and emotion work theories help us to understand the sum of competencies that Caseworkers have developed and draw upon to work collaboratively in achieving this objective. Findings show that the context in which Caseworkers are operating (including agency location and certain issues encountered as part of delivering services) influences how they link with others to deliver services. E-Thesis Older people, Care &amp; Repair, Housing adaptations, independence, independent living, third sector, Social Network Analysis, Wales, thematic analysis, latent class analysis, gerontology 31 12 2018 2018-12-31 10.23889/Suthesis.49017 A selection of third party content is redacted or is partially redacted from this thesis. COLLEGE NANME COLLEGE CODE Swansea University Doctoral Ph.D Economic and Social Research Council and Care & Repair Cymru 2023-06-28T15:56:25.0554869 2019-02-28T11:57:42.8380326 Faculty of Medicine, Health and Life Sciences School of Health and Social Care - Social Work Joanna L. Wolton 1 0049017-30042019122252.pdf Wolton_J_L_PhD_Final_Thesis_Redacted.pdf 2019-04-30T12:22:52.5870000 Output 3541519 application/pdf Redacted version - open access true 2019-04-29T00:00:00.0000000 true
title We are probably Wales’ best kept secret”: An Exploration of the Role of Care & Repair Cymru Caseworkers in Facilitating Independent Living for Older People in Wales
spellingShingle We are probably Wales’ best kept secret”: An Exploration of the Role of Care & Repair Cymru Caseworkers in Facilitating Independent Living for Older People in Wales
,
title_short We are probably Wales’ best kept secret”: An Exploration of the Role of Care & Repair Cymru Caseworkers in Facilitating Independent Living for Older People in Wales
title_full We are probably Wales’ best kept secret”: An Exploration of the Role of Care & Repair Cymru Caseworkers in Facilitating Independent Living for Older People in Wales
title_fullStr We are probably Wales’ best kept secret”: An Exploration of the Role of Care & Repair Cymru Caseworkers in Facilitating Independent Living for Older People in Wales
title_full_unstemmed We are probably Wales’ best kept secret”: An Exploration of the Role of Care & Repair Cymru Caseworkers in Facilitating Independent Living for Older People in Wales
title_sort We are probably Wales’ best kept secret”: An Exploration of the Role of Care & Repair Cymru Caseworkers in Facilitating Independent Living for Older People in Wales
author ,
author2 Joanna L. Wolton
format E-Thesis
publishDate 2018
institution Swansea University
doi_str_mv 10.23889/Suthesis.49017
college_str Faculty of Medicine, Health and Life Sciences
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hierarchy_top_id facultyofmedicinehealthandlifesciences
hierarchy_top_title Faculty of Medicine, Health and Life Sciences
hierarchy_parent_id facultyofmedicinehealthandlifesciences
hierarchy_parent_title Faculty of Medicine, Health and Life Sciences
department_str School of Health and Social Care - Social Work{{{_:::_}}}Faculty of Medicine, Health and Life Sciences{{{_:::_}}}School of Health and Social Care - Social Work
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description Wales has an increasing number of older people, who typically have complex healthcare needs, and a diminishing pool of family members available to provide informal care. Care & Repair Cymru are funded by Welsh Government to facilitate independent living at home and their Caseworker service plays an important role in achieving this. However, to date there have been no empirical studies that have examined the individuals who deliver the Caseworker service. The rationale underpinning this research is to fill a knowledge gap about how Caseworkers are acting as link agents to facilitate independent living for older people ageing in place in Wales. It is grounded in a policy context of welfare retrenchment and the promotion of partnership working. An exploratory sequential mixed methods approach was adopted to examine the patterns of interactions between Caseworkers across Care & Repair Cymru agencies in Wales, their professional links with external organisations and the relationships they develop with their clients. Data was gathered from four study populations using self-completion questionnaires, individual face-to-face interviews and focus groups. Social network analysis, bivariate statistical analyses and thematic analysis were used to map and interpret data. In sum, the thesis found that Caseworkers represent a highly specialised workforce, playing a key role as link agents in facilitating independent living for older people who live at home. As an interpretive framework, social capital, human capital and emotion work theories help us to understand the sum of competencies that Caseworkers have developed and draw upon to work collaboratively in achieving this objective. Findings show that the context in which Caseworkers are operating (including agency location and certain issues encountered as part of delivering services) influences how they link with others to deliver services.
published_date 2018-12-31T15:56:21Z
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