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Dis/value in co-production, co-design and co-innovation for individuals, groups and society

Erik Eriksson Orcid Logo, Sharon Williams, Andreas Hellström

Public Money and Management, Volume: 43, Issue: 1, Pages: 17 - 25

Swansea University Author: Sharon Williams

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DOI (Published version): 10.1080/09540962.2022.2108248

Abstract

Citizens may seek to co-create value during interactions with the provider (co-production), by contributing with improvements of existing services (co-design), or by inventing new services impacting the overall service system (co-innovation). Three empirical cases from Sweden and the UK suggest that...

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Published in: Public Money and Management
ISSN: 0954-0962 1467-9302
Published: Informa UK Limited 2022
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URI: https://cronfa.swan.ac.uk/Record/cronfa58639
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spelling 2023-06-27T16:28:32.1660001 v2 58639 2021-11-12 Dis/value in co-production, co-design and co-innovation for individuals, groups and society ab46582012179a28370922a05774d3e3 Sharon Williams Sharon Williams true false 2021-11-12 Citizens may seek to co-create value during interactions with the provider (co-production), by contributing with improvements of existing services (co-design), or by inventing new services impacting the overall service system (co-innovation). Three empirical cases from Sweden and the UK suggest that disvalue is as likely an outcome as value creation, and that both outcomes need to be recognized at three levels: for the individual citizens themselves, their peer groups, and the broader society. The article contributes to the literature by questioning the assumption that value is inevitably created by theorizing and providing empirical cases that recognize disvalue to be an equally likely outcome in attempts to create value. Journal Article Public Money and Management 43 1 17 25 Informa UK Limited 0954-0962 1467-9302 Co-design; co-innovation; co-production; disvalue; public value creation 31 8 2022 2022-08-31 10.1080/09540962.2022.2108248 COLLEGE NANME COLLEGE CODE Swansea University 2023-06-27T16:28:32.1660001 2021-11-12T21:33:08.7607016 Faculty of Medicine, Health and Life Sciences School of Health and Social Care - Public Health Erik Eriksson 0000-0001-8831-9013 1 Sharon Williams 2 Andreas Hellström 3 58639__25800__024f356cf3ea41208b1ac836afa1cfe3.pdf 58639.pdf 2022-11-16T12:49:09.0197688 Output 1268579 application/pdf Version of Record true © 2022 The Author(s). Distributed under the terms of a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License (CC BY-NC-ND 4.0). true eng http://creativecommons.org/licenses/by-nc-nd/4.0/
title Dis/value in co-production, co-design and co-innovation for individuals, groups and society
spellingShingle Dis/value in co-production, co-design and co-innovation for individuals, groups and society
Sharon Williams
title_short Dis/value in co-production, co-design and co-innovation for individuals, groups and society
title_full Dis/value in co-production, co-design and co-innovation for individuals, groups and society
title_fullStr Dis/value in co-production, co-design and co-innovation for individuals, groups and society
title_full_unstemmed Dis/value in co-production, co-design and co-innovation for individuals, groups and society
title_sort Dis/value in co-production, co-design and co-innovation for individuals, groups and society
author_id_str_mv ab46582012179a28370922a05774d3e3
author_id_fullname_str_mv ab46582012179a28370922a05774d3e3_***_Sharon Williams
author Sharon Williams
author2 Erik Eriksson
Sharon Williams
Andreas Hellström
format Journal article
container_title Public Money and Management
container_volume 43
container_issue 1
container_start_page 17
publishDate 2022
institution Swansea University
issn 0954-0962
1467-9302
doi_str_mv 10.1080/09540962.2022.2108248
publisher Informa UK Limited
college_str Faculty of Medicine, Health and Life Sciences
hierarchytype
hierarchy_top_id facultyofmedicinehealthandlifesciences
hierarchy_top_title Faculty of Medicine, Health and Life Sciences
hierarchy_parent_id facultyofmedicinehealthandlifesciences
hierarchy_parent_title Faculty of Medicine, Health and Life Sciences
department_str School of Health and Social Care - Public Health{{{_:::_}}}Faculty of Medicine, Health and Life Sciences{{{_:::_}}}School of Health and Social Care - Public Health
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description Citizens may seek to co-create value during interactions with the provider (co-production), by contributing with improvements of existing services (co-design), or by inventing new services impacting the overall service system (co-innovation). Three empirical cases from Sweden and the UK suggest that disvalue is as likely an outcome as value creation, and that both outcomes need to be recognized at three levels: for the individual citizens themselves, their peer groups, and the broader society. The article contributes to the literature by questioning the assumption that value is inevitably created by theorizing and providing empirical cases that recognize disvalue to be an equally likely outcome in attempts to create value.
published_date 2022-08-31T07:50:18Z
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score 11.056659

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