No Cover Image

Journal article 228 views 35 downloads

Enhancing public service innovation through value co-creation: Capacity building and the ‘innovative imagination’

Wendy Hardyman Orcid Logo, Steve Garner Orcid Logo, James J. Lewis, Robert Callaghan, Emyr Williams, Angharad Dalton, Alice Turner

Public Money and Management, Volume: 42, Issue: 5, Pages: 332 - 340

Swansea University Author: Steve Garner Orcid Logo

  • 64027.VOR.pdf

    PDF | Version of Record

    © 2021 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. Distributed under the terms of a Creative Commons Attribution 4.0 License (CC BY 4.0).

    Download (1.12MB)

Check full text

DOI (Published version): 10.1080/09540962.2021.1981042

Abstract

This article considers how a perspective on value co-creation, known as ‘service-dominant logic’ (S-D logic), contributes to theoretical and empirical understandings of the processes underlying social innovation and co-creation in public services. Specifically, this explores how adopting a service e...

Full description

Published in: Public Money and Management
ISSN: 0954-0962 1467-9302
Published: Informa UK Limited 2022
Online Access: Check full text

URI: https://cronfa.swan.ac.uk/Record/cronfa64027
Tags: Add Tag
No Tags, Be the first to tag this record!
Abstract: This article considers how a perspective on value co-creation, known as ‘service-dominant logic’ (S-D logic), contributes to theoretical and empirical understandings of the processes underlying social innovation and co-creation in public services. Specifically, this explores how adopting a service ecosystems perspective to interpret empirical data regarding participation experiences in a UK public service innovation programme, enhances understanding of learning and knowledge exchange processes, experimentation and value co-creation in public service innovation projects.
Keywords: Capacity-building, mindset, public services, service-dominant logic (S-D logic), social innovation, value co-creation
College: Faculty of Humanities and Social Sciences
Issue: 5
Start Page: 332
End Page: 340

Similar Items