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Understanding the influential and mediating role of cultural enablers of AI integration to supply chain

Trevor Cadden, Denis Dennehy Orcid Logo, Matti Mantymaki Orcid Logo, Raymond Treacy

International Journal of Production Research, Pages: 1 - 29

Swansea University Author: Denis Dennehy Orcid Logo

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Abstract

Artificial Intelligence (AI) has been claimed to offer transformational power across industries and sectors. To date, research has largely focused on the technical characteristics of AI and its influence on organisational capabilities. Despite the hype surrounding AI, there is a scarcity of rigorous...

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Published in: International Journal of Production Research
ISSN: 0020-7543 1366-588X
Published: Informa UK Limited 2021
Online Access: Check full text

URI: https://cronfa.swan.ac.uk/Record/cronfa59603
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Abstract: Artificial Intelligence (AI) has been claimed to offer transformational power across industries and sectors. To date, research has largely focused on the technical characteristics of AI and its influence on organisational capabilities. Despite the hype surrounding AI, there is a scarcity of rigorous research that examines the organisational and behavioural factors that foster AI integration in supply chains is lacking. This quantitative study addresses this gap in knowledge by developing a research hypothesis that examines the relationships between supply chain culture and AI. We extend the generalisability of culture to provide novel insights about AI-driven supply chains that have not been reported in previous studies. The findings demonstrate the influential role that cultural enablers have on the successful integration of AI technologies in supply chains, which has implications for operations and supply chain management.
Keywords: Artificial intelligence; AI; supply chains; culture; operations management
College: School of Management
Start Page: 1
End Page: 29