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‘Living at work’: COVID-19, remote-working and the spatio-relational reorganisation of professional services in UK universities

Richard Watermeyer Orcid Logo, Cathryn Knight, Tom Crick Orcid Logo, Mar Borras

Higher Education, Volume: 85

Swansea University Author: Tom Crick Orcid Logo

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DOI (Published version): 10.1007/s10734-022-00892-y

Abstract

The COVID-19 pandemic has been the source of large-scale disruption to the work practices of university staff, across the UK and globally. This article reports the experiences of n=4731 professional services staff (PSS) working in UK universities and their experiences of pandemic-related work disrup...

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Published in: Higher Education
ISSN: 0018-1560 1573-174X
Published: Springer Science and Business Media LLC 2022
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URI: https://cronfa.swan.ac.uk/Record/cronfa60280
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Abstract: The COVID-19 pandemic has been the source of large-scale disruption to the work practices of university staff, across the UK and globally. This article reports the experiences of n=4731 professional services staff (PSS) working in UK universities and their experiences of pandemic-related work disruption. It specifically focuses on a transition to remote-working as a consequence of social restrictions and campus closures, presenting both quantitative and qualitative findings that speak to the various spatio-relational impacts of PSS working at distance from university campuses. These survey findings contribute to a new narrative of work organisation in higher education which addresses the potential of remote-working as a means for boundary crossing, social connectedness and trust relationships in universities in the immediate context and strongly anticipated post-pandemic future.
Keywords: COVID-19; Remote working; Professional services staff; Spatio-relational impacts; Trust; Virtual connectedness; Future of work
College: Faculty of Humanities and Social Sciences

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