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Fake news on Facebook and their impact on supply chain disruption during COVID-19

Mohammad Alamgir Hossain Orcid Logo, Md. Maruf Hossan Chowdhury, Ilias O. Pappas, Bhimaraya Metri, Laurie Hughes Orcid Logo, Yogesh Dwivedi Orcid Logo

Annals of Operations Research, Volume: 327

Swansea University Authors: Laurie Hughes Orcid Logo, Yogesh Dwivedi Orcid Logo

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DOI (Published version): 10.1007/s10479-022-05124-1

Abstract

Social media (SM) fake news has become a serious concern especially during COVID-19. In this study, we develop a research model to investigate to what extent SM fake news contributes to supply chain disruption (SCD), and what are the different SM affordances that contribute to SM fake news. To test...

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Published in: Annals of Operations Research
ISSN: 0254-5330 1572-9338
Published: Springer Science and Business Media LLC 2022
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URI: https://cronfa.swan.ac.uk/Record/cronfa62106
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This work offers a new theoretical perspective to study SCD through SM fake news. Our research advances the knowledge of SCR from a configurational lens by adopting an equifinal means towards mitigating disruption. This research will also assist the operations and SC managers to strategize and understand which combination of resilience capabilities is the most effective in tackling disruptions during a crisis e.g., COVID-19. 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spelling v2 62106 2022-12-02 Fake news on Facebook and their impact on supply chain disruption during COVID-19 7abaa0ecff88cdfd7a208d27a8b62173 0000-0002-0956-0608 Laurie Hughes Laurie Hughes true false d154596e71b99ad1285563c8fdd373d7 0000-0002-5547-9990 Yogesh Dwivedi Yogesh Dwivedi true false 2022-12-02 BBU Social media (SM) fake news has become a serious concern especially during COVID-19. In this study, we develop a research model to investigate to what extent SM fake news contributes to supply chain disruption (SCD), and what are the different SM affordances that contribute to SM fake news. To test the derived hypotheses with survey data, we have applied partial least square based structural equation modelling (PLS-SEM) technique. Further, to identify how different configurations of SC resilience (SCR) capabilities reduce SCD, we have used fuzzy set qualitative comparative analysis (fsQCA). The results show that SM affordances lead to fake news, which increases consumer panic buying (CPB); CPB in turn increases SCD. In addition, SM fake news directly increases SCD. The moderation test suggests that, SCR capability, as a higher-order construct, decreases the effect of CPB on SCD; however, neither of the capabilities individually moderates. Complimentarily, the fsQCA results suggest that no single capability but their three specific configurations reduce SCD. This work offers a new theoretical perspective to study SCD through SM fake news. Our research advances the knowledge of SCR from a configurational lens by adopting an equifinal means towards mitigating disruption. This research will also assist the operations and SC managers to strategize and understand which combination of resilience capabilities is the most effective in tackling disruptions during a crisis e.g., COVID-19. In addition, by identifying the relative role of different SM affordances, this study provides pragmatic insights into SM affordance measures that combat fake news on SM. Journal Article Annals of Operations Research 327 Springer Science and Business Media LLC 0254-5330 1572-9338 Fake news; Social media; COVID-19; Supply chain disruption; Resilience; Panic buying 19 12 2022 2022-12-19 10.1007/s10479-022-05124-1 COLLEGE NANME Business COLLEGE CODE BBU Swansea University SU Library paid the OA fee (TA Institutional Deal) 2023-09-04T16:59:09.9353124 2022-12-02T05:34:48.9206540 Faculty of Humanities and Social Sciences School of Management - Business Management Mohammad Alamgir Hossain 0000-0002-4292-8478 1 Md. Maruf Hossan Chowdhury 2 Ilias O. Pappas 3 Bhimaraya Metri 4 Laurie Hughes 0000-0002-0956-0608 5 Yogesh Dwivedi 0000-0002-5547-9990 6 62106__26136__f383a8e7f56f4fe28a225ceadfad4f13.pdf 62106.pdf 2022-12-28T19:07:19.1468651 Output 733727 application/pdf Version of Record true © The Author(s) 2022. This article is licensed under a Creative Commons Attribution 4.0 International License true eng http://creativecommons.org/licenses/by/4.0/
title Fake news on Facebook and their impact on supply chain disruption during COVID-19
spellingShingle Fake news on Facebook and their impact on supply chain disruption during COVID-19
Laurie Hughes
Yogesh Dwivedi
title_short Fake news on Facebook and their impact on supply chain disruption during COVID-19
title_full Fake news on Facebook and their impact on supply chain disruption during COVID-19
title_fullStr Fake news on Facebook and their impact on supply chain disruption during COVID-19
title_full_unstemmed Fake news on Facebook and their impact on supply chain disruption during COVID-19
title_sort Fake news on Facebook and their impact on supply chain disruption during COVID-19
author_id_str_mv 7abaa0ecff88cdfd7a208d27a8b62173
d154596e71b99ad1285563c8fdd373d7
author_id_fullname_str_mv 7abaa0ecff88cdfd7a208d27a8b62173_***_Laurie Hughes
d154596e71b99ad1285563c8fdd373d7_***_Yogesh Dwivedi
author Laurie Hughes
Yogesh Dwivedi
author2 Mohammad Alamgir Hossain
Md. Maruf Hossan Chowdhury
Ilias O. Pappas
Bhimaraya Metri
Laurie Hughes
Yogesh Dwivedi
format Journal article
container_title Annals of Operations Research
container_volume 327
publishDate 2022
institution Swansea University
issn 0254-5330
1572-9338
doi_str_mv 10.1007/s10479-022-05124-1
publisher Springer Science and Business Media LLC
college_str Faculty of Humanities and Social Sciences
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hierarchy_top_id facultyofhumanitiesandsocialsciences
hierarchy_top_title Faculty of Humanities and Social Sciences
hierarchy_parent_id facultyofhumanitiesandsocialsciences
hierarchy_parent_title Faculty of Humanities and Social Sciences
department_str School of Management - Business Management{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Business Management
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description Social media (SM) fake news has become a serious concern especially during COVID-19. In this study, we develop a research model to investigate to what extent SM fake news contributes to supply chain disruption (SCD), and what are the different SM affordances that contribute to SM fake news. To test the derived hypotheses with survey data, we have applied partial least square based structural equation modelling (PLS-SEM) technique. Further, to identify how different configurations of SC resilience (SCR) capabilities reduce SCD, we have used fuzzy set qualitative comparative analysis (fsQCA). The results show that SM affordances lead to fake news, which increases consumer panic buying (CPB); CPB in turn increases SCD. In addition, SM fake news directly increases SCD. The moderation test suggests that, SCR capability, as a higher-order construct, decreases the effect of CPB on SCD; however, neither of the capabilities individually moderates. Complimentarily, the fsQCA results suggest that no single capability but their three specific configurations reduce SCD. This work offers a new theoretical perspective to study SCD through SM fake news. Our research advances the knowledge of SCR from a configurational lens by adopting an equifinal means towards mitigating disruption. This research will also assist the operations and SC managers to strategize and understand which combination of resilience capabilities is the most effective in tackling disruptions during a crisis e.g., COVID-19. In addition, by identifying the relative role of different SM affordances, this study provides pragmatic insights into SM affordance measures that combat fake news on SM.
published_date 2022-12-19T16:59:11Z
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