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Older Adults' Emotional Challenges and Co-design Preferences for a Social Robot after the COVID-19 Pandemic

Muneeb Ahmad Orcid Logo, Deepak Sahoo Orcid Logo, Martin Hyde Orcid Logo

Swansea University Authors: Muneeb Ahmad Orcid Logo, Deepak Sahoo Orcid Logo, Martin Hyde Orcid Logo

Abstract

Mental health challenges became more prevalent during the COVID-19 pandemic, especially among older adults. Consequently, we witnessed an uptake of new technologies, including social robots to address these challenges. However, we observed limited inclusion of older adults in the design process to d...

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first_indexed 2023-11-08T13:58:12Z
last_indexed 2023-11-08T13:58:12Z
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spelling v2 63591 2023-06-06 Older Adults' Emotional Challenges and Co-design Preferences for a Social Robot after the COVID-19 Pandemic 9c42fd947397b1ad2bfa9107457974d5 0000-0001-8111-9967 Muneeb Ahmad Muneeb Ahmad true false c7b57876957049ac9718ff1b265fb2ce 0000-0002-4421-7549 Deepak Sahoo Deepak Sahoo true false fce212ae306f4f36b2c328ec89c5da9b 0000-0002-9955-8121 Martin Hyde Martin Hyde true false 2023-06-06 SCS Mental health challenges became more prevalent during the COVID-19 pandemic, especially among older adults. Consequently, we witnessed an uptake of new technologies, including social robots to address these challenges. However, we observed limited inclusion of older adults in the design process to design these technologies to cater user needs during the pandemic. To address this gap, we conducted a co-design workshop with 17 older adults and explored their emotional challenges after the COVID-19 pandemic. They evaluated the current social robot designs available in the literature and elicited the design preferences for a social robot to address their current emotional challenges. Our results based on thematic analysis show that the impact of the pandemic on older adults' emotional challenges is persisting, and the companionship of a social robot is preferred to enhance their mental well-being. We also show that older adults preferred an animal-like robot design embodied with soft skin possessing a medium size. These findings highlighted older adults' design choices of a social robot and affirmed their potential to support older adults' mental well-being. Conference Paper/Proceeding/Abstract 0 0 0 0001-01-01 COLLEGE NANME Computer Science COLLEGE CODE SCS Swansea University 2023-11-08T13:58:08.3785258 2023-06-06T10:02:14.1345926 Faculty of Science and Engineering School of Mathematics and Computer Science - Computer Science Muneeb Ahmad 0000-0001-8111-9967 1 Deepak Sahoo 0000-0002-4421-7549 2 Martin Hyde 0000-0002-9955-8121 3 63591__28226__28231cd4f9df41a584ba3276404c10e3.pdf 64008.pdf 2023-08-01T09:17:16.1685904 Output 4110405 application/pdf Accepted Manuscript true false eng
title Older Adults' Emotional Challenges and Co-design Preferences for a Social Robot after the COVID-19 Pandemic
spellingShingle Older Adults' Emotional Challenges and Co-design Preferences for a Social Robot after the COVID-19 Pandemic
Muneeb Ahmad
Deepak Sahoo
Martin Hyde
title_short Older Adults' Emotional Challenges and Co-design Preferences for a Social Robot after the COVID-19 Pandemic
title_full Older Adults' Emotional Challenges and Co-design Preferences for a Social Robot after the COVID-19 Pandemic
title_fullStr Older Adults' Emotional Challenges and Co-design Preferences for a Social Robot after the COVID-19 Pandemic
title_full_unstemmed Older Adults' Emotional Challenges and Co-design Preferences for a Social Robot after the COVID-19 Pandemic
title_sort Older Adults' Emotional Challenges and Co-design Preferences for a Social Robot after the COVID-19 Pandemic
author_id_str_mv 9c42fd947397b1ad2bfa9107457974d5
c7b57876957049ac9718ff1b265fb2ce
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author_id_fullname_str_mv 9c42fd947397b1ad2bfa9107457974d5_***_Muneeb Ahmad
c7b57876957049ac9718ff1b265fb2ce_***_Deepak Sahoo
fce212ae306f4f36b2c328ec89c5da9b_***_Martin Hyde
author Muneeb Ahmad
Deepak Sahoo
Martin Hyde
author2 Muneeb Ahmad
Deepak Sahoo
Martin Hyde
format Conference Paper/Proceeding/Abstract
institution Swansea University
college_str Faculty of Science and Engineering
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hierarchy_top_id facultyofscienceandengineering
hierarchy_top_title Faculty of Science and Engineering
hierarchy_parent_id facultyofscienceandengineering
hierarchy_parent_title Faculty of Science and Engineering
department_str School of Mathematics and Computer Science - Computer Science{{{_:::_}}}Faculty of Science and Engineering{{{_:::_}}}School of Mathematics and Computer Science - Computer Science
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description Mental health challenges became more prevalent during the COVID-19 pandemic, especially among older adults. Consequently, we witnessed an uptake of new technologies, including social robots to address these challenges. However, we observed limited inclusion of older adults in the design process to design these technologies to cater user needs during the pandemic. To address this gap, we conducted a co-design workshop with 17 older adults and explored their emotional challenges after the COVID-19 pandemic. They evaluated the current social robot designs available in the literature and elicited the design preferences for a social robot to address their current emotional challenges. Our results based on thematic analysis show that the impact of the pandemic on older adults' emotional challenges is persisting, and the companionship of a social robot is preferred to enhance their mental well-being. We also show that older adults preferred an animal-like robot design embodied with soft skin possessing a medium size. These findings highlighted older adults' design choices of a social robot and affirmed their potential to support older adults' mental well-being.
published_date 0001-01-01T15:40:23Z
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