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Impact of sustainability communication on German tourists’ willingness to pay for a Finnish cottage holiday

Markus Rantsi, Brian Garrod Orcid Logo, Erose Sthapit Orcid Logo, Juho Pesonen

Scandinavian Journal of Hospitality and Tourism, Volume: 23, Issue: 4, Pages: 283 - 299

Swansea University Author: Brian Garrod Orcid Logo

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Abstract

Using the contingent valuation method, this study examines the determinants of German tourists’ willingness to pay for accommodation in a Finnish holiday cottage. A particular focus is on the communication of credentials relating to three dimensions of sustainability (environmental, socio-cultural,...

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Published in: Scandinavian Journal of Hospitality and Tourism
ISSN: 1502-2250 1502-2269
Published: Informa UK Limited 2023
Online Access: Check full text

URI: https://cronfa.swan.ac.uk/Record/cronfa64818
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Abstract: Using the contingent valuation method, this study examines the determinants of German tourists’ willingness to pay for accommodation in a Finnish holiday cottage. A particular focus is on the communication of credentials relating to three dimensions of sustainability (environmental, socio-cultural, and economic). The results suggest that there are significant differences in how tourists value the different sustainability attributes of their accommodation. The environmental dimension was the only sustainability dimension to have a positive and statistically significant effect on tourists’ willingness to pay. In terms of tourists’ demographic characteristics, meanwhile, employment status was the only socio-demographic factor to have a significant effect on the tourists’ willingness to pay. The managerial implications include investing in, and actively communicating, environmental sustainability features as part of a successful business strategy for Finnish cottage service providers targeting German tourists.
Keywords: Sustainable tourism; sustainability communication; willingnessto pay; cottage accommodation; contingent valuation
College: Faculty of Humanities and Social Sciences
Issue: 4
Start Page: 283
End Page: 299