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Profit-driven weighted classifier with interpretable ability for customer churn prediction

Ping Jiang, Zhenkun Liu Orcid Logo, Mohammad Abedin, Jianzhou Wang, Wendong Yang, Qingli Dong

Omega, Volume: 125, Start page: 103034

Swansea University Author: Mohammad Abedin

  • Accepted Manuscript under embargo until: 5th July 2025
Published in: Omega
ISSN: 0305-0483
Published: Elsevier BV 2024
Online Access: Check full text

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Keywords: Expected maximum profit criterion; Profit-driven weighted classifier; Profit maximization; Shapley additive explanation value
College: Faculty of Humanities and Social Sciences
Funders: This research was supported by the Humanities and Social Sciences Youth Foundation, Ministry of Education (Grant No. 23YJCZH261) and the Humanities and Social Science Research Fund Project of Nanjing University of Posts and Telecommunications (Grant No. XK0014523024).
Start Page: 103034