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What’s the use of being nice? Characteristics of feedback comments that students intend to use in improving their work

David Playfoot Orcid Logo, Ruth Horry Orcid Logo, Aimee E. Pink Orcid Logo

Assessment and Evaluation in Higher Education, Pages: 1 - 12

Swansea University Authors: David Playfoot Orcid Logo, Ruth Horry Orcid Logo, Aimee E. Pink Orcid Logo

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Abstract

Although teachers spend a lot of time striving to provide high-quality feedback, students do not always act upon it and may rate it as unhelpful. The current study attempted to determine the characteristics of feedback that influence students’ intentions to use teachers’ comments in their future wor...

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Published in: Assessment and Evaluation in Higher Education
ISSN: 0260-2938 1469-297X
Published: Informa UK Limited 2024
Online Access: Check full text

URI: https://cronfa.swan.ac.uk/Record/cronfa66904
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Abstract: Although teachers spend a lot of time striving to provide high-quality feedback, students do not always act upon it and may rate it as unhelpful. The current study attempted to determine the characteristics of feedback that influence students’ intentions to use teachers’ comments in their future work. Participants rated real feedback comments for clarity, tone and encouragement as well as their intention to use those comments if they had received them on their own work in three studies. Multiple regression analyses demonstrated that intention to use ratings were higher for comments which were ‘nice’ (supportive, encouraging, motivating, positive in tone) and ‘usable’ (clear, constructive, helpful). We argue that these data provide clear guidance for instructors as to how to approach the provision of written feedback on student work.
Keywords: Feedback;; intention to use; assessment
College: Faculty of Medicine, Health and Life Sciences
Funders: Swansea University
Start Page: 1
End Page: 12