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Smart Systems: The Role of Advanced Technologies in Improving Business Quality, Performance and Supply Chain Integration

Ivett Schmidt, Wyn Morris Orcid Logo, Andrew Thomas Orcid Logo, Louise Manning Orcid Logo

Standards, Volume: 2, Issue: 3, Pages: 276 - 293

Swansea University Author: Andrew Thomas Orcid Logo

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DOI (Published version): 10.3390/standards2030020

Abstract

Technologies such as the Internet of Things (IoT), cloud computing, and Smart Systems (SSs) have become an important focus for industry, especially in the manufacturing and retail sectors. The aim of this paper is to analyse the importance of SSs and their related technologies in improving business...

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Published in: Standards
ISSN: 2305-6703
Published: MDPI AG 2022
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URI: https://cronfa.swan.ac.uk/Record/cronfa66947
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last_indexed 2024-11-25T14:19:13Z
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spelling 2024-09-13T12:33:01.4174939 v2 66947 2024-07-04 Smart Systems: The Role of Advanced Technologies in Improving Business Quality, Performance and Supply Chain Integration 13d5ed33bce79c052f678401128e4ca1 0000-0002-1942-7050 Andrew Thomas Andrew Thomas true false 2024-07-04 CBAE Technologies such as the Internet of Things (IoT), cloud computing, and Smart Systems (SSs) have become an important focus for industry, especially in the manufacturing and retail sectors. The aim of this paper is to analyse the importance of SSs and their related technologies in improving business performance. Through an initial systematic review of sixty-one papers, the authors identify six key determinants that lead to the effective application of SSs in business systems, namely, the application of effective managerial skills, supply chain integration, financial analysis, business performance, strategic and operational capabilities, and technologies. The work then goes on to develop an industry case study that informs thinking on the capabilities of smart technologies in collaborative working environments and then onto the development of a practice-focused framework for future research. This study identifies that the implementation of SSs within organisations not only improves business performance but also their supply chains through the effective integration of business activities and systems, and through the degree to which communication and decision-making is facilitated between humans and devices. This leads to the improvement of quality, speed of information, and information sharing. This study also finds that there is a lack of systems standards that currently govern IoT and SSs integration and data security within businesses. Journal Article Standards 2 3 276 293 MDPI AG 2305-6703 smart; systems; quality improvement; supply chain; integration; collaborative systems; smart technologies 1 7 2022 2022-07-01 10.3390/standards2030020 COLLEGE NANME Management School COLLEGE CODE CBAE Swansea University Another institution paid the OA fee This research received no external funding. 2024-09-13T12:33:01.4174939 2024-07-04T14:40:43.8609453 Faculty of Humanities and Social Sciences School of Management - Business Management Ivett Schmidt 1 Wyn Morris 0000-0003-4355-2211 2 Andrew Thomas 0000-0002-1942-7050 3 Louise Manning 0000-0002-9900-7303 4 66947__31318__42653f1dbb1849b394e267b7119a6677.pdf 66947.VoR.pdf 2024-09-13T12:30:29.8522681 Output 512558 application/pdf Version of Record true © 2022 by the authors. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license. true eng https://creativecommons.org/licenses/by/4.0/
title Smart Systems: The Role of Advanced Technologies in Improving Business Quality, Performance and Supply Chain Integration
spellingShingle Smart Systems: The Role of Advanced Technologies in Improving Business Quality, Performance and Supply Chain Integration
Andrew Thomas
title_short Smart Systems: The Role of Advanced Technologies in Improving Business Quality, Performance and Supply Chain Integration
title_full Smart Systems: The Role of Advanced Technologies in Improving Business Quality, Performance and Supply Chain Integration
title_fullStr Smart Systems: The Role of Advanced Technologies in Improving Business Quality, Performance and Supply Chain Integration
title_full_unstemmed Smart Systems: The Role of Advanced Technologies in Improving Business Quality, Performance and Supply Chain Integration
title_sort Smart Systems: The Role of Advanced Technologies in Improving Business Quality, Performance and Supply Chain Integration
author_id_str_mv 13d5ed33bce79c052f678401128e4ca1
author_id_fullname_str_mv 13d5ed33bce79c052f678401128e4ca1_***_Andrew Thomas
author Andrew Thomas
author2 Ivett Schmidt
Wyn Morris
Andrew Thomas
Louise Manning
format Journal article
container_title Standards
container_volume 2
container_issue 3
container_start_page 276
publishDate 2022
institution Swansea University
issn 2305-6703
doi_str_mv 10.3390/standards2030020
publisher MDPI AG
college_str Faculty of Humanities and Social Sciences
hierarchytype
hierarchy_top_id facultyofhumanitiesandsocialsciences
hierarchy_top_title Faculty of Humanities and Social Sciences
hierarchy_parent_id facultyofhumanitiesandsocialsciences
hierarchy_parent_title Faculty of Humanities and Social Sciences
department_str School of Management - Business Management{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Business Management
document_store_str 1
active_str 0
description Technologies such as the Internet of Things (IoT), cloud computing, and Smart Systems (SSs) have become an important focus for industry, especially in the manufacturing and retail sectors. The aim of this paper is to analyse the importance of SSs and their related technologies in improving business performance. Through an initial systematic review of sixty-one papers, the authors identify six key determinants that lead to the effective application of SSs in business systems, namely, the application of effective managerial skills, supply chain integration, financial analysis, business performance, strategic and operational capabilities, and technologies. The work then goes on to develop an industry case study that informs thinking on the capabilities of smart technologies in collaborative working environments and then onto the development of a practice-focused framework for future research. This study identifies that the implementation of SSs within organisations not only improves business performance but also their supply chains through the effective integration of business activities and systems, and through the degree to which communication and decision-making is facilitated between humans and devices. This leads to the improvement of quality, speed of information, and information sharing. This study also finds that there is a lack of systems standards that currently govern IoT and SSs integration and data security within businesses.
published_date 2022-07-01T20:40:12Z
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score 11.048453

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