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The Impact of Leadership and Management on the Implementation of Electronic Health Record Systems in the Primary Healthcare Centers
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Hayley Hutchings
Healthcare, Volume: 12, Issue: 20, Start page: 2013
Swansea University Author:
Hayley Hutchings
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© 2024 by the authors. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license.
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DOI (Published version): 10.3390/healthcare12202013
Abstract
Background: In the last three decades, Electronic Health Records Systems (EHRSs) have become one of the top priorities of policymakers globally. Nowadays, EHRS reform is fast becoming a priority in developed countries. The introduction of EHRSs in Saudi healthcare organizations is considered one of...
| Published in: | Healthcare |
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| ISSN: | 2227-9032 |
| Published: |
MDPI AG
2024
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| Online Access: |
Check full text
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| URI: | https://cronfa.swan.ac.uk/Record/cronfa68212 |
| Abstract: |
Background: In the last three decades, Electronic Health Records Systems (EHRSs) have become one of the top priorities of policymakers globally. Nowadays, EHRS reform is fast becoming a priority in developed countries. The introduction of EHRSs in Saudi healthcare organizations is considered one of the highest priorities of policymakers. Saudi Arabian e-health strategy pays reasonable attention to the EHRS implementation project. According to Saudi Vision 2030, the e-health transformation will be on top of IT projects in the country. However, an estimated 50% of EHRS implementations have failed. Project leadership and type of project management have been found to be crucial components of effective EHRS implementation. Aim of the study: To evaluate the role of centralized project management (CPM) in the implementation of large-scale EHRSs in Primary Healthcare Centers (PHCs) in Saudi Arabia (SA). Methods: A sequential explanatory mixed-methods approach involving a survey and semi-structured qualitative interview methods were utilized. Results: A total of 39 (75%) out of 53 policymakers at the Saudi Ministry of Health completed the survey, and 14 project team members were interviewed. Findings from both illustrated that adopting centralized project management approaches to implementation was beneficial in facilitating large-scale EHRS implementation and helped to overcome barriers that may have otherwise led to the failure of the project. EHRS interoperability and software selection were the factors that CPM influenced most positively. |
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| Keywords: |
Electronic health record; primary healthcare centers; centralized project management; large-scale projects; IT implementation; leadership; project management |
| College: |
Faculty of Medicine, Health and Life Sciences |
| Funders: |
This project is fully funded by Qassim University, project number QU-IF-2-2-3-26969. |
| Issue: |
20 |
| Start Page: |
2013 |