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“I Never Imagined a Robot Speaking Urdu:” Exploring the Influence of Language on Robots’ Acceptance

Sunbul M. Ahmad, Muneeb Ahmad Orcid Logo, Carolina Fuentes Toro, Nervo Verdezoto Dias, Katarzyna Stawarz

ACM Proceedings

Swansea University Author: Muneeb Ahmad Orcid Logo

Abstract

As robots are increasingly becoming part of daily life worldwide, it is important to ensure that they are inclusive and culturally sensitive to accommodate users from different backgrounds. In particular, many countries in the Global South (GS) have yet to explore the integration and benefits of rob...

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Published in: ACM Proceedings
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URI: https://cronfa.swan.ac.uk/Record/cronfa68695
first_indexed 2025-01-15T12:21:31Z
last_indexed 2025-01-15T20:37:15Z
id cronfa68695
recordtype SURis
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spelling 2025-01-15T12:21:29.4996280 v2 68695 2025-01-15 “I Never Imagined a Robot Speaking Urdu:” Exploring the Influence of Language on Robots’ Acceptance 9c42fd947397b1ad2bfa9107457974d5 0000-0001-8111-9967 Muneeb Ahmad Muneeb Ahmad true false 2025-01-15 MACS As robots are increasingly becoming part of daily life worldwide, it is important to ensure that they are inclusive and culturally sensitive to accommodate users from different backgrounds. In particular, many countries in the Global South (GS) have yet to explore the integration and benefits of robots, especially for underrepresented language groups such as Urdu. We present an exploratory mixed-methods study that investigates how robots’ language affects the social interaction, acceptability and overall perception of robots within Pakistani Urdu-speaking individuals. The findings highlight the importance of language and cultural adaptation, and how these factors influence the acceptance of robots, emphasising the need for more inclusive and religion sensitive technologies designed for the GS users. Conference Paper/Proceeding/Abstract ACM Proceedings 0 0 0 0001-01-01 COLLEGE NANME Mathematics and Computer Science School COLLEGE CODE MACS Swansea University 2025-01-15T12:21:29.4996280 2025-01-15T12:16:24.9073871 Faculty of Science and Engineering School of Mathematics and Computer Science - Computer Science Sunbul M. Ahmad 1 Muneeb Ahmad 0000-0001-8111-9967 2 Carolina Fuentes Toro 3 Nervo Verdezoto Dias 4 Katarzyna Stawarz 5
title “I Never Imagined a Robot Speaking Urdu:” Exploring the Influence of Language on Robots’ Acceptance
spellingShingle “I Never Imagined a Robot Speaking Urdu:” Exploring the Influence of Language on Robots’ Acceptance
Muneeb Ahmad
title_short “I Never Imagined a Robot Speaking Urdu:” Exploring the Influence of Language on Robots’ Acceptance
title_full “I Never Imagined a Robot Speaking Urdu:” Exploring the Influence of Language on Robots’ Acceptance
title_fullStr “I Never Imagined a Robot Speaking Urdu:” Exploring the Influence of Language on Robots’ Acceptance
title_full_unstemmed “I Never Imagined a Robot Speaking Urdu:” Exploring the Influence of Language on Robots’ Acceptance
title_sort “I Never Imagined a Robot Speaking Urdu:” Exploring the Influence of Language on Robots’ Acceptance
author_id_str_mv 9c42fd947397b1ad2bfa9107457974d5
author_id_fullname_str_mv 9c42fd947397b1ad2bfa9107457974d5_***_Muneeb Ahmad
author Muneeb Ahmad
author2 Sunbul M. Ahmad
Muneeb Ahmad
Carolina Fuentes Toro
Nervo Verdezoto Dias
Katarzyna Stawarz
format Conference Paper/Proceeding/Abstract
container_title ACM Proceedings
institution Swansea University
college_str Faculty of Science and Engineering
hierarchytype
hierarchy_top_id facultyofscienceandengineering
hierarchy_top_title Faculty of Science and Engineering
hierarchy_parent_id facultyofscienceandengineering
hierarchy_parent_title Faculty of Science and Engineering
department_str School of Mathematics and Computer Science - Computer Science{{{_:::_}}}Faculty of Science and Engineering{{{_:::_}}}School of Mathematics and Computer Science - Computer Science
document_store_str 0
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description As robots are increasingly becoming part of daily life worldwide, it is important to ensure that they are inclusive and culturally sensitive to accommodate users from different backgrounds. In particular, many countries in the Global South (GS) have yet to explore the integration and benefits of robots, especially for underrepresented language groups such as Urdu. We present an exploratory mixed-methods study that investigates how robots’ language affects the social interaction, acceptability and overall perception of robots within Pakistani Urdu-speaking individuals. The findings highlight the importance of language and cultural adaptation, and how these factors influence the acceptance of robots, emphasising the need for more inclusive and religion sensitive technologies designed for the GS users.
published_date 0001-01-01T02:55:31Z
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score 11.04748

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