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Measuring transaction-specific satisfaction in services: Are the measures transferable across cultures?

Cleopatra Veloutsou, G. Ronald Gilbert, Luiz A Moutinho, Mark Goode

European Journal of Marketing, Volume: 39, Issue: 5/6, Start page: 606

Swansea University Author: Mark Goode

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DOI (Published version): 10.1108/03090560510590737

Published in: European Journal of Marketing
ISSN: 0309-0566
Published: 2005
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URI: https://cronfa.swan.ac.uk/Record/cronfa2258
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first_indexed 2013-07-23T11:50:52Z
last_indexed 2018-02-09T04:30:31Z
id cronfa2258
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spelling 2011-10-01T00:00:00.0000000 v2 2258 2011-10-01 Measuring transaction-specific satisfaction in services: Are the measures transferable across cultures? b4f6c389fc8ea45b2fae71195941c8f0 Mark Goode Mark Goode true false 2011-10-01 Journal Article European Journal of Marketing 39 5/6 606 0309-0566 31 12 2005 2005-12-31 10.1108/03090560510590737 COLLEGE NANME COLLEGE CODE Swansea University 2011-10-01T00:00:00.0000000 2011-10-01T00:00:00.0000000 Faculty of Humanities and Social Sciences School of Management - Business Management Cleopatra Veloutsou 1 G. Ronald Gilbert 2 Luiz A Moutinho 3 Mark Goode 4
title Measuring transaction-specific satisfaction in services: Are the measures transferable across cultures?
spellingShingle Measuring transaction-specific satisfaction in services: Are the measures transferable across cultures?
Mark Goode
title_short Measuring transaction-specific satisfaction in services: Are the measures transferable across cultures?
title_full Measuring transaction-specific satisfaction in services: Are the measures transferable across cultures?
title_fullStr Measuring transaction-specific satisfaction in services: Are the measures transferable across cultures?
title_full_unstemmed Measuring transaction-specific satisfaction in services: Are the measures transferable across cultures?
title_sort Measuring transaction-specific satisfaction in services: Are the measures transferable across cultures?
author_id_str_mv b4f6c389fc8ea45b2fae71195941c8f0
author_id_fullname_str_mv b4f6c389fc8ea45b2fae71195941c8f0_***_Mark Goode
author Mark Goode
author2 Cleopatra Veloutsou
G. Ronald Gilbert
Luiz A Moutinho
Mark Goode
format Journal article
container_title European Journal of Marketing
container_volume 39
container_issue 5/6
container_start_page 606
publishDate 2005
institution Swansea University
issn 0309-0566
doi_str_mv 10.1108/03090560510590737
college_str Faculty of Humanities and Social Sciences
hierarchytype
hierarchy_top_id facultyofhumanitiesandsocialsciences
hierarchy_top_title Faculty of Humanities and Social Sciences
hierarchy_parent_id facultyofhumanitiesandsocialsciences
hierarchy_parent_title Faculty of Humanities and Social Sciences
department_str School of Management - Business Management{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Business Management
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active_str 0
published_date 2005-12-31T03:05:28Z
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score 11.012678

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