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Conference Paper/Proceeding/Abstract 646 views

Trusting to innovate: The role of trust in rural health and social care innovation / Stephanie Best, Jan Myers

European Group for Organisational Studies, Athens 2015

Swansea University Author: Stephanie Best

Abstract

Innovation has long been promoted as fundamental to the delivery of improvements in health and social care provision. This paper explores the role of trust within the process of innovating in rural Wales. An inductive qualitative study was undertaken, which included interviews with 16 health and soc...

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Published in: European Group for Organisational Studies, Athens 2015
Published: 2015
Online Access: http://www.egosnet.org/jart/prj3/egos/main.jart?rel=de&reserve-mode=active&content-id=1392376003637&subtheme_id=1368705988013&show_prog=yes
URI: https://cronfa.swan.ac.uk/Record/cronfa22663
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Abstract: Innovation has long been promoted as fundamental to the delivery of improvements in health and social care provision. This paper explores the role of trust within the process of innovating in rural Wales. An inductive qualitative study was undertaken, which included interviews with 16 health and social care practitioners providing innovative services to rural communities. Trust was highlighted by participants at different stages of innovation and manifested in various formats. In particular, pre early innovation is seen as an essential phase for creation of trust relationships between health, social care and voluntary sector organisations to ensure swift initiation of innovative practices. Equally the final stages of an innovative project are identified as significant to ensure trust disintegration is avoided. The paper considers the implications for organisations working across boundaries in multi-stakeholder networks and the significance of trust building and protection at critical junctures of the innovation process.
Keywords: trust, healthcare, innovation, social capital, rural health
College: College of Human and Health Sciences