Conference Paper/Proceeding/Abstract 1045 views
The use of auditory feedback in call centre CHHI
Conference on Human Factors in Computing Systems - Proceedings
Swansea University Author:
Matt Jones
Abstract
The use of auditory feedback in call centre CHHI
| Published in: | Conference on Human Factors in Computing Systems - Proceedings |
|---|---|
| Published: |
2002
|
| Online Access: |
http://www.scopus.com/inward/record.url?eid=2-s2.0-0038726075&partnerID=MN8TOARS |
| URI: | https://cronfa.swan.ac.uk/Record/cronfa28196 |
| first_indexed |
2016-05-21T01:19:34Z |
|---|---|
| last_indexed |
2018-02-09T05:12:04Z |
| id |
cronfa28196 |
| recordtype |
SURis |
| fullrecord |
<?xml version="1.0"?><rfc1807><datestamp>2016-05-20T17:24:50.7539525</datestamp><bib-version>v2</bib-version><id>28196</id><entry>2016-05-20</entry><title>The use of auditory feedback in call centre CHHI</title><swanseaauthors><author><sid>10b46d7843c2ba53d116ca2ed9abb56e</sid><ORCID>0000-0001-7657-7373</ORCID><firstname>Matt</firstname><surname>Jones</surname><name>Matt Jones</name><active>true</active><ethesisStudent>false</ethesisStudent></author></swanseaauthors><date>2016-05-20</date><deptcode>MACS</deptcode><abstract/><type>Conference Paper/Proceeding/Abstract</type><journal>Conference on Human Factors in Computing Systems - Proceedings</journal><publisher/><keywords/><publishedDay>31</publishedDay><publishedMonth>12</publishedMonth><publishedYear>2002</publishedYear><publishedDate>2002-12-31</publishedDate><doi/><url>http://www.scopus.com/inward/record.url?eid=2-s2.0-0038726075&amp;partnerID=MN8TOARS</url><notes/><college>COLLEGE NANME</college><department>Mathematics and Computer Science School</department><CollegeCode>COLLEGE CODE</CollegeCode><DepartmentCode>MACS</DepartmentCode><institution>Swansea University</institution><apcterm/><lastEdited>2016-05-20T17:24:50.7539525</lastEdited><Created>2016-05-20T17:24:50.7539525</Created><path><level id="1">Faculty of Science and Engineering</level><level id="2">School of Mathematics and Computer Science - Computer Science</level></path><authors><author><firstname>A.</firstname><surname>Steel</surname><order>1</order></author><author><firstname>M.</firstname><surname>Jones</surname><order>2</order></author><author><firstname>M.</firstname><surname>Apperley</surname><order>3</order></author><author><firstname>Matt</firstname><surname>Jones</surname><orcid>0000-0001-7657-7373</orcid><order>4</order></author></authors><documents/><OutputDurs/></rfc1807> |
| spelling |
2016-05-20T17:24:50.7539525 v2 28196 2016-05-20 The use of auditory feedback in call centre CHHI 10b46d7843c2ba53d116ca2ed9abb56e 0000-0001-7657-7373 Matt Jones Matt Jones true false 2016-05-20 MACS Conference Paper/Proceeding/Abstract Conference on Human Factors in Computing Systems - Proceedings 31 12 2002 2002-12-31 http://www.scopus.com/inward/record.url?eid=2-s2.0-0038726075&partnerID=MN8TOARS COLLEGE NANME Mathematics and Computer Science School COLLEGE CODE MACS Swansea University 2016-05-20T17:24:50.7539525 2016-05-20T17:24:50.7539525 Faculty of Science and Engineering School of Mathematics and Computer Science - Computer Science A. Steel 1 M. Jones 2 M. Apperley 3 Matt Jones 0000-0001-7657-7373 4 |
| title |
The use of auditory feedback in call centre CHHI |
| spellingShingle |
The use of auditory feedback in call centre CHHI Matt Jones |
| title_short |
The use of auditory feedback in call centre CHHI |
| title_full |
The use of auditory feedback in call centre CHHI |
| title_fullStr |
The use of auditory feedback in call centre CHHI |
| title_full_unstemmed |
The use of auditory feedback in call centre CHHI |
| title_sort |
The use of auditory feedback in call centre CHHI |
| author_id_str_mv |
10b46d7843c2ba53d116ca2ed9abb56e |
| author_id_fullname_str_mv |
10b46d7843c2ba53d116ca2ed9abb56e_***_Matt Jones |
| author |
Matt Jones |
| author2 |
A. Steel M. Jones M. Apperley Matt Jones |
| format |
Conference Paper/Proceeding/Abstract |
| container_title |
Conference on Human Factors in Computing Systems - Proceedings |
| publishDate |
2002 |
| institution |
Swansea University |
| college_str |
Faculty of Science and Engineering |
| hierarchytype |
|
| hierarchy_top_id |
facultyofscienceandengineering |
| hierarchy_top_title |
Faculty of Science and Engineering |
| hierarchy_parent_id |
facultyofscienceandengineering |
| hierarchy_parent_title |
Faculty of Science and Engineering |
| department_str |
School of Mathematics and Computer Science - Computer Science{{{_:::_}}}Faculty of Science and Engineering{{{_:::_}}}School of Mathematics and Computer Science - Computer Science |
| url |
http://www.scopus.com/inward/record.url?eid=2-s2.0-0038726075&partnerID=MN8TOARS |
| document_store_str |
0 |
| active_str |
0 |
| published_date |
2002-12-31T03:50:59Z |
| _version_ |
1851454137910165504 |
| score |
11.089572 |

